Attitude Skills Are Important When Responding To Boss'S Dissatisfaction.

Which wage earner has no complaints, and no one is dissatisfied with others.

The question is: do you want to be a ninja or do you want to speak freely?

There is no difference between right and wrong, but your choice and expression.

It seems safer to be a ninja, but it does not solve the problem. It is the key to success or failure to speak freely, with methods, attitudes and skills.

Discontent must be true.

No matter what the discontent is, it must be the truth.

However, the skills used in reflection are also very important. If you do not understand the boss's character, it is easy for him to focus his attention on your attitude, not on the matter.

When expressing, we should talk about problems with positive attitude, respect each other instead of finding out who is responsible for the matter.

I will be very careful in choosing time.

If you choose the boss is not too busy to find him, but also to see the boss's "eyebrow forehead", you can make an appointment with him, prepare him mentally, you need to know that your mind is urgent, it may not be the boss's urgent business, so you can not ask the boss to solve it immediately for you!

In addition, when reflecting problems or dissatisfaction, do not focus solely on the problem, then think more about it and find out a number of solutions to let the boss choose.

After that, we should take actions, not to mention it, but to push the responsibility onto the boss.

However, before reflecting the dissatisfaction, we should first think clearly about the problem.

It seems that I have a subordinate who used to be a secretary of a foreign company in a large company. The way of working is very different from ours.

If I used to read all the documents before I replied, she thought that the urgent documents should be answered first.

One day, she put an urgent piece on my chair. I was not very satisfied with it, but I spoke with her in a very harsh manner. Finally, she accepted my view and adjusted and accommodated each other to reduce the dissatisfaction and displeasure between the two sides.

Think clearly about how the boss can help you.

"Basically, I talk with the CEO of the company every week to let him know about my work.

If there is any unhappiness or dissatisfaction, I will sort out the relevant information first, and first think of what way to tell him how to express the causes and consequences, because he will definitely ask further questions.

In addition to questions, you need to know clearly how you want your boss to help you.

After the talks are completed, I will also send the relevant documents, information and summary of the day's talk to the boss for record.

When dealing with colleagues' dissatisfaction, I avoid solving them in public. Instead, I want to find a place where I can sit down and talk in detail so as to stabilize the mood of the other party and let him vent his dissatisfaction.

If I am very busy, I will ask my colleagues to talk to me about the time and talk slowly, so that I can have enough time and space to concentrate on his dissatisfaction.

There was a non directly employee who quarreled in the office. When I saw that I was going to talk to me, I saw something urgent and asked him to come to my office to talk in detail, and finally agreed to help him follow up.

E-mail is not afraid of embarrassment.

"So-called dissatisfaction is also a problem at work. Generally, it is because of too much work and not enough support, which makes me feel irritable.

I am used to reflecting complaints through e-mail.

Compared with speaking directly to me face to face, writing email gives me the chance to recheck the whole thing, so that I can prepare better, write all the facts clearly, and will not face embarrassment, avoid everyone's emotional reaction.

Sometimes, when I raise my dissatisfaction, I propose solutions. But there are some things I can't do. I have to wait for the boss's help.

My boss is also used to reply to me by e-mail. If we can't solve it, everyone will sit down and talk about it.

In fact, no matter what dissatisfaction, the most important thing is to solve the problem.

In my experience, foreign boss and Chinese boss are somewhat different in dealing with dissatisfaction.

I used to work in a company with Chinese owners. They used to solve problems face to face, but many times they could vent their emotions more than solve problems, so I still used to the "indirect" solution of foreign employers.

Advice as soon as possible

"When my boss was years ago, I received the opinions of my subordinates from time to time.

When colleagues are dissatisfied, sometimes they are very hurt, because they do not understand that the work I arranged is good for them.

However, I will try to explain to the staff the direction of the company's policy.

I suggest that when employees have problems in their work, the sooner they know their superiors, the better they will be.

At the same time, I hope employees can start from the positive side, for example, why do companies want to do this?

"How can we cooperate?"

For more positive problems, avoid positive criticism, because bosses are not stupid people. When employees express doubts, the boss mostly estimates that subordinates have a certain degree of dissatisfaction.

In addition, employees should first consider whether they are hot or not before expressing their dissatisfaction. Will they control their emotions when negotiating with their bosses? If they are such kind of people, it is best to reflect their dissatisfaction with their bosses in their spare time. If they are directly criticized by the audience at the conference table, they will be hard to step down.

Conversely, if you have confidence in your EQ, you may wish to raise it at meetings, so that other colleagues will have the opportunity to express their opinions, and let the boss know if his policies are supported by colleagues.