Key Points Of Communication With Different Types Of Employees

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1. Excellent employees

Encourage and recognize the typical behaviors that have been done well. Take time to understand their future development plans. Don't make salary or promotion commitments easily.

2. Employees without obvious progress

Analyze the reasons for the lack of progress, suit the remedy to the case, and analyze together what aspects can be improved. Help them find effective ways to improve.

3. Poor performance

Specific analysis of the reasons for their poor performance, do not think it is all personal reasons.

4. Older and older employees

Affirm their contributions in the past and show concern, but let them know that past achievements can not represent present or future achievements.

5. Over ambitious employees

Use facts to show them some existing gaps, discuss with them the possibility of future development plans, and help them make realistic plans.

6. Silent and introverted employees

Those who are good at asking questions and being open always make them express themselves more and ask for their opinions on things at the same time.

7. Angry employees

Patiently listen to the employee's speech, wait until the employee has finished, calm down, and then work with the employee to find out the cause and analyze the problem.