Convince Others: How Do You Get Others To Accept Your Ideas?
At work, we feel more or less: I put forward a good idea, but it is hard to persuade others to accept it. From your mouth, his / her sense of exclusion quickly fills the whole office and makes you feel a lot of resistance.
Persuade
"Time" is much longer than the time for discussing the idea itself.
efficiency
It is urgent to improve. Is that so?
To tell you why this is the case, and to put forward a solution by the way, please see:
When you put forward an idea, you have thought more about it. This process can be long, short, or perhaps a few seconds of rapid thinking. It may be a repeated review in a month, but one thing is certain: for your audience, the idea of circumference is just beginning.
Unless you can understand all of your thinking process, starting point, and even your worries in a flash, your understanding of this idea is totally out of sync.
What's worse, if you are eager to put forward specific matters that need to cooperate with each other at this time, the rejection of the other party will be further enhanced: "why do you want me to do something inexplicable" and lead to a series of "non cooperation".
Therefore, you should do this:
Tell me what your ideas can do first.
Eg: this scheme can be greatly reduced.
Customer service
The workload of staff answering questions repeatedly;
Tell me why we need to achieve this result.
Eg:, so that customer service personnel can put more energy into digging deep needs of customers.
Talk about the problems you have been facing all along.
Eg: can enumerate data to show how serious the customer service is to repeat questions.
Tell you, how long have you been thinking about the solution?
Finally, tell us what you need to do.
Eg: you need to install an automatic answering system, answer standard answers to common problems, require staff training and so on.
Next, let's give you enough time to think and question your proposal, eliminate the discomfort of "change", and finally discuss the details of the plan with you.
In short, others need time, and you need to give them time.
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