More Than 700 Yuan Brand Name Wears A Hole In A Month.
On the 10 th of August 14th, the ladies of the public called the hotline and bought it at more than 700 yuan. famous brand After wearing shoes for a month, I found a big hole in the sole. Originally just a simple maintenance, do not want to be twists and turns, many rights failed. On the 11 day, after the mediation of journalists, the matter was finally solved.
In May 23rd, she was in Taitung. Market Of Adidas The counter costs 720 yuan to buy a pair of sports shoes, but shoes wear out in less than a month. Three weeks ago, when she took out the insole to help her son wash his shoes, he found that the bottom of his right foot had a hole of 10 fen coins.
Because she was still under warranty, she sent her shoes to the counter for repair. A week later, the staff of the counter informed Ms. Cheng that the shoes were "man-made damage" and could not be guaranteed. "They said they were scalded with cigarette butts, but the edge of the hole was smooth and clean. There was no trace of burning at all, and we didn't even smoke." After many arguments, they admitted that they did not send their shoes back to the Shanghai head office, but were judged by the naked eye of a responsible person in the counter.
Then the lady asked the counter to test the shoes again, and the cabinet also promised that the technical personnel of the Shanghai head office must be inspected. In August 9th, the staff again informed Ms. Cheng that the test results were consistent with the previous ones. They were "man-made damage" and could not be guaranteed.
On the 11 day, the reporter accompanied Ms. Cheng to come to the counter again. When the reporter indicated his request for an interview, the staff immediately refused to accept the interview and went to the back of the counter to call the leader. 5 minutes later, the staff asked the ladies and reporters to go to the mall office to solve the matter. The responsible person said she would like to refund the money to Ms. Cheng, who was satisfied with the result.
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