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Consumers Complained That Anta'S New Shoes Broke &Nbsp &Nbsp; Two Months Later, Merchants Denied Quality Problems.

2010/9/11 11:44:00 67

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Anta Quality Consumers

Consumers for pictures: bottom break

Anta

shoes

Consumption chart: the length of Anta shoes at the bottom

Consumers in Shanghai complained to the local network about his new Anta.

Skate shoes

In less than 2 months, the phenomenon of bottom breaking occurred.

Find the store and take the shoes to the manufacturer for testing. The defendant is not the product quality problem.

Consumers want manufacturers to ask for tests to prove rejection.

Anta monopoly said: "that is obviously.

Consumer

Stepping on hard objects is like nails or something. "

Consumers: Anta's new shoes broke down in February

In May 9, 2010, the consumer Party of Shanghai bought a pair of 42 series Anta sports shoes in the Anta store, 1599 Mudanjiang Road, Baoshan District. The number of them was 1028036-1, and the amount was 239 yuan. In July 6th, it was found that there was a phenomenon of bottom breaking.

In July 9, 2010, he brought Anta.

Exclusive shop

The sales order found the store, and the store said it needed to get the company's identification and give the news within 10 days.

In July 17, 2010, the shop informed that the appraisal was not a quality issue and was not refundable.

Consumers query manufacturers' standards and ask for written results.

The store said the results were in the company, only one.

Later said that it was necessary to copy, but it was still rejected by the exclusive store.

Mr. Dang said, "although the company has finished the appraisal, I have not seen any of the results of the appraisal. Only by the oral notification from the shop side, they want to muddle through."

Anta monopoly: it is obvious that consumers are stepping on hard objects.

The sale of Anta monopoly said: "that is obviously that consumers step on hard objects, like nails or something, not a product quality problem.

It is very obvious that there is no need to provide test proof, and there will be a sale to call you to explain.

Rights protection commentary

At the time of release, the editor had not received the call from Anta.

We sincerely hope that businesses will provide consumers with test certificates to help consumers eliminate their doubts.

In addition, this net reminds consumers that when buying shoes products, they need to know more about three packages of national footwear so that they can better enjoy the protection and service of the three package policy.

Legal inventory of rights protection

Three pack of national footwear

Sixth footwear products have the following quality problems, and the operators assume the "Three Guarantees" responsibility for return, replacement and repair.

(1) serious degumming (except for side seam), quality problems such as cracking, cracking, cracking, binding, cracking, breaking, pan nitrification, skin peeling, core collapse, nail head protrusion, and mesh rupture (such as tourist shoes).

Three package period: 7 days from the date of purchase of the product (the sales mark is marked on the date of purchase), all leather shoes are three months, and the non leather fabric sneakers and casual shoes are three packages a month.

Replacement: in the three package period, the following questions are exchanged: (1) one of those who break the bottom, cross section, break up and break off can be returned for normal use.

Failure to implement "Three Guarantees":1 and damage to consumers due to improper use, maintenance and storage.