The Quality Problem Of Metro Finger Biscuit

Mr. Lee of Hankou bought a bag at the Metro Road four store in Wuhan yesterday. " Finger biscuits "I feel sick after eating that day. Reporters interviewed that this "finger biscuits" belong to Metro Its own brand, the same batch of biscuits with its brand, was launched yesterday at Metro Road four, Gutian.

Yesterday, Mr. Li introduced an extrovert reporter at Gutian Metro four road store. He spent 39.98 yuan to buy the bag of biscuits the day before yesterday. After eating a few pieces that night, he had diarrhea two times, but he did not realize that it was a problem of biscuits. Yesterday morning, he brought the bag of biscuits to his colleagues, only to find that the biscuits were moldy. He found Metro Gutian four shop to claim compensation, and the two sides failed in their initial consultations.

The reporter saw that the bag of biscuits produced by Mr. Li had obvious black mildew. The simplified Chinese label shows that the bag biscuits are produced in Italy, with a net weight of 600 grams per bag, and the production date, batch number and shelf life deadline are "2010-04-06, L.DBY06AV009608:292011-04-15" respectively. In the afternoon, at Metro Gutian four road store Inside, the store duty manager Yang Fan and Mr. Li once again carried on the consultation.

In response to the claim for compensation, Yang Fan, the duty manager of the store, replied: 19 days before yesterday, Metro headquarters in Germany had informed the store by mail, saying the batch "finger biscuits" had quality problems. Yesterday, the batch of "finger biscuits" was put off shelves. Subsequently, the store quickly agreed with Mr. Lee: the store compensated 10 times the price of the biscuit, and gave Mr. Li the appropriate delay in work and transportation allowance.

According to Yang Fan, the "finger biscuits" found in quality problems, including the bag bought by Mr. Lee, have sold 13 bags in the shop. He did not know the situation of other Metro stores.

Last night, the reporter called Chen Libin, head of media relations at Metro's China headquarters in Shanghai. Chen Libin said that Mr. Lee complained of "finger biscuits" only a case, the company is responsible for the attitude of consumers, will be the same batch of products off the shelf inspection. This does not mean that the whole batch of the brand "finger biscuits" has quality problems. Subsequently, on the grounds that he could not verify the identity of the journalist, he asked the reporter to send the interview request in writing in his working hours, and stressed that only the public relations department's statement could represent Metro Company.

Last night, the industry and Commerce Department of Qiaokou District informed the matter that it would go to investigate.