Countermeasures For Tourism Traps

I. breach of contract.

The travel agency does not conform to the contract signed by the two parties in arranging food, living, and swimming for consumers.

The number of tourist attractions has shrunk, and the standard of accommodation has not reached the standard. The travel agency privately reduced the accommodation conditions from the star rated hotels to the guest houses.

The tour guide is committed to the whole process of service. When it arrives at the scenic spot, a tour guide guides a group of tour groups at the same time, which leads to the fact that the Tour team has no organization on the trip, nor can it get any service.

Answer

When signing a contract with a travel agency, the contract terms must be scrutinize carefully, and the travel agency's travel commitments, such as the itinerary, the means of pportation, the standard of accommodation and meal, the round-trip time and so on, are written into the contract, so as to clarify the rights and obligations of both parties.

For unfair contracts, tourists have the right to refuse to sign or require re signing.

Two, tour guides mistakenly purchase.

Travel agencies arranged less tourist spots and more shopping spots, and tour guides and drivers took too long to guide shopping trips, which affected the consumers' journey.

Most of the places where consumers are shopping are virtual high priced goods, and consumers are often shopping for them.

Coping strategies:

The industry said that the tour guide took tourists to the local shopping, generally speaking, they would get a certain Commission (that is, shopping rebate), the domestic tour guide commissions were generally 10% of the tourists' shopping amount, and the local tour guide usually took 3%-5%.

Therefore, the tour guide will make great efforts to arrange shopping. Consumers must be rational in shopping. When shopping for valuables, they must be careful. They should be vigilant against the clever words and deception of a few guides, so as not to be cheated.

Three, security is insecure.

Some travel agencies are drivers and guides, and some of them are unqualified and drivers are tired driving.

Coping strategies:

First, we should choose a good travel agency, and explore the qualification of drivers and vehicles.

Another thing is to travel and travel accident insurance.

Travel accident insurance is insured by travel agents on behalf of tourists. It belongs to the compulsory insurance category stipulated by the state.

Before the trip, consumers must check the insurance contracts signed by travel agents and insurance companies.

Four, turn around at random.

Some travel agencies are not able to form a group because they are too few to sign up for travel. When consumers are unaware, they have pferred the already named consumers to other travel agencies, and the other travel agencies are responsible for carrying them.

Coping strategies:

Of course, choose a credible travel agency.

When choosing a travel agency, don't be led by price.

Different brands, different services and different lines will have different prices. Tourists can decide what teams to participate in according to their income and consumption ability, and not only satisfy the low price.

Five, tour guides' attitude and quality of service are dissatisfactory.

During the peak season of tourism, many scenic spots are overcrowded, and the rooms and vehicles originally reserved by travel agencies can not be implemented. Some guides with low quality will take the opportunity to hide and make you suffer.

There are other guides who will throw you off when you do not observe the time of collection, self dropping and so on. These tourists often have a lot of trouble and no reason to argue.

Coping strategies:

Guide must be certified.

People must pay attention to this when traveling.

At present, most tour city guides in China have changed the new version of the tour guide certificate issued by the National Tourism Administration, which is the form of IC card. The top of the card is three Chinese and English "tourist guide cards". The bottom is written on tour guides' rank, number, name, language and other items, and the middle is a recent 2 inch positive photo of the holder.

The grade of tour guides is divided into 4 different colors: primary gray, medium pink, high yellow, and golden yellow.

There are metal chips on the back of the card, with notices and card numbers printed.

There are also some tour guides in cities who haven't changed the new guide card yet. But they should also wear the badge issued by the National Tourism Administration. The badge is based on the background of the Great Wall, and the badge of domestic tour guides is sky blue with pictures of tour guides and the travel agencies and services on the back.

Six, meet the "black club".

With the continuous expansion of the tourism market, the number of illegal travel agencies has begun to increase.

They spend money to rent a writing room, hire 32 hands, find a small advertisement in a newspaper, and start a black business openly.

Coping strategies:

Choose a legitimate travel agency.

The formal travel agency should obtain the "travel agency business license" issued by the tourism administration department and the business license issued by the administrative department for Industry and commerce, and the business scope of tourism is strictly approved. The outbound travel of Chinese citizens is a national franchise, and it must be specified in the business license, otherwise it will be counterfeit.

In the field of outbound travel, there are only 528 travel agencies that can operate Chinese citizens' outbound travel business. Consumers need to know which travel agencies can conduct outbound business. They can consult the local tourism department or search the website of the National Tourism Administration (http://www.cnta.com).

Tourism departments and consumers' associations accept the scope of tourist complaints: 1. They believe that tour operators do not fulfill the contract or agreement; 2, they think that the tour operators do not provide the tourism services that match the quality and price; 3, they think that the tour operators intentionally or negligently cause the luggage items of the complainants to be damaged or lost; 4, they think that the tour operators intentionally or negligently cause personal injury to the complainants; 5, they think that the tourists are cheating the complainants, infringe upon the interests of the complainants; 6, the employees of the travel business units receive the kickbacks and ask for gratuates; 7, others are the interests of the complainants.