• <abbr id="ck0wi"><source id="ck0wi"></source></abbr>
    <li id="ck0wi"></li>
  • <li id="ck0wi"><dl id="ck0wi"></dl></li><button id="ck0wi"><input id="ck0wi"></input></button>
  • <abbr id="ck0wi"></abbr>
  • <li id="ck0wi"><dl id="ck0wi"></dl></li>
  • Home >

    Six Phone Answering Marketing Tips

    2010/12/22 18:01:00 123

    Marketing Information Client

    1, anytime Record


    When you call, take the microphone in your left hand, and put paper and pencil on your right hand. Note what you hear at any time. information (of course, if you write with your left hand, you can reverse it). If you are not prepared, and have to ask the other party to repeat, it will make the other person feel absent minded and do not listen to him seriously. And you have to make so many calls every day, you can not remember every one. Customer People's memory is always limited, so there is an old saying: good memory is worse than bad writing. A good record is also convenient for you to follow up the phone call in the future.


    2, self reporting door


    After finding out the person you are looking for (sometimes you know that he is in charge of something, but you don't necessarily know what his name is), when the other party picks up the phone, you should say your full name clearly after politeness, then the name of your company, then tell the other person what you are going to do, what kind of service you can provide for him; similarly, once the other party gives out its name, you can call the other person's name from time to time.


    3. Turn to the right topic.


    During the telephone conversation, do not "hum ha ha" to delay the time. After finishing my introduction, I quickly enter the topic and speed up the progress of business conversation. Because time is precious, others may not listen to you. According to their products in the service company, understand the situation of each other's enterprises, find the demand; to stand on the other side's point of view to think and look at the problem, you are to provide solutions for other people's problems, not to dig the money of others; therefore, learning to ask is very important. {page_break}


    4. Avoid transferring calls to others.


    Make your own phone calls as far as you can, and only transfer them to others when there are no circumstances. At this point, you should explain the reason to the other person. Please ask the other person to forgive. Before making such a decision, you should make sure that the other person wants you to transfer the call to someone else.


    5, avoid excessive telephone termination.


    If you are on the phone, you should act quickly if the other person asks you some questions that you can not answer and have to stop the phone and check some information. You can also tell the other person first, "would you like to wait for a while? Or will I call you later?" If your phone is not waiting for health, put the microphone on the table gently. If you look up the information over the time you expected, you can pick up the phone every minute and tell the other person about your progress. For example, you can say: Mr. XX (madam), I have already finished searching for you, please wait for a moment. When you look up and pick up the phone again, you can say, "sorry to have kept you waiting." To arouse the attention of the other party.


    The person who answers the phone is able to ask the other person to accept it when they need to consult the information and politely ask the other party to sell it for a moment. If someone enters the phone while you are talking, you can choose the right words to keep the other person waiting. Then pick up another phone and say, "can you hold on a moment? I'm answering a phone call." Or "if you leave a phone call, I'll give you a reply later." if the person who telephoned is just having some trivial matters, he can turn down immediately, and then turn to the first phone quickly, and this person is also suitable for you to pay much attention to him and speed up your discussion.


    6. Tracking calls to facilitate transactions.


    But after you introduce the product to the other person, the other party may say that you should consider it or discuss it with your superiors. You should have called two days later. When I phone up, I ask him how he thinks about it. What are the main issues? You are serving him, not asking him to give you money, so when you are doing business, you should not be too humble.

    • Related reading

    Telephone Etiquette For Business People

    Telephone answering
    |
    2010/12/20 17:11:00
    136

    Telephone Etiquette And Communication Skills

    Telephone answering
    |
    2010/12/18 17:58:00
    97

    Basic Etiquette For Telephone Calls

    Telephone answering
    |
    2010/12/17 16:34:00
    90

    Practical Telemarketing Skills

    Telephone answering
    |
    2010/12/16 16:35:00
    164

    Telephone Answering Service Skills

    Telephone answering
    |
    2010/12/13 18:22:00
    243
    Read the next article

    No Agreement On Economic Compensation And Agreement Is Stipulated In The Competition Restriction Agreement

    The twenty-third provision of the labor contract law stipulates that employers and workers can stipulate the business secrets of the employing units and the confidentiality matters related to intellectual property rights in the labor contract.

    主站蜘蛛池模板: 好男人在线神马影视www在线观看 好男人在线神马影视在线观看www | 日本高清不卡在线观看| 国产精品欧美一区二区三区不卡 | 乱子伦xxxx| av电影在线免费看| 男人黄女人色视频在线观看| 奇米影视777色| 喝乖女的奶水h1v| 丁香六月色婷婷| 精品一卡2卡三卡4卡免费网站| 日本日本熟妇中文在线视频| 国产精品手机视频一区二区| 亚洲国产小视频| 国产在线播放你懂的| 日韩免费观看一级毛片看看| 国产亚洲精品美女久久久| 久久久久久夜精品精品免费啦 | 国产麻豆精品手机在线观看| 亚洲国产精品线在线观看| 亚洲香蕉久久一区二区| 日韩乱码人妻无码中文字幕视频| 国产精品日韩欧美| 亚洲一区二区三区偷拍女厕| 91欧美精品激情在线观看最新| 秋霞免费理论片在线观看午夜| 女人被狂c躁到高潮视频| 午夜欧美精品久久久久久久| 一日本道a高清免费播放| 激情六月在线视频观看| 女人与公拘交的视频www| 亚洲精品亚洲人成在线观看| a成人毛片免费观看| 欧美日韩大片在线观看| 国产无套粉嫩白浆在线| 久久99国产综合色| 英语老师解开裙子坐我腿中间| 日韩在线第二页| 哈昂~哈昂够了太多太深小说| 中文字幕黑人借宿神宫寺| 白嫩奶水的乳奴| 国产精品久久久久久网站|