We Must Speak With Customers.

If you don't want to talk to others, you must say "people" with customers.

We say that the communication and communication between people must be in human language.

When communicating with customers, you have to say the information that customers want to hear.

You must sell your products in a language and way that customers understand.

Otherwise, your communication with customers is basically a dialogue between people and animals.

Consensus is accidental and misunderstandings are inevitable.

Let me give you an interesting example of my life:

I have a foreigner friend who is a vegetarian. I often go to his home for dinner.

Once we saw one of the 9 central stations together. Travel? When he saw someone eating oysters on TV, he asked me if I had eaten.

I said, yes.

He asked again, "how does it taste, like what?"

I said freely: it's almost the same as fish.

After that, he looked at me with a blank look. After a few seconds, we looked at each other and laughed, because he did not. know The smell of fish.

My answer has no idea of him.

This reminds me of many salesmen selling products. When they introduce their customers, they use their own language and understanding. customer Synchronization, so sales can be imagined!

Just like a friend (basically a computer illiteracy) buying a computer, I want a very ordinary entertainment, Internet access and daily office processing.

Actually, the main purpose is to surf the Internet. After meeting many computer salesmen, when I first asked if I wanted to buy a laptop or desktop, I began to introduce what memory, graphics card, hard disk size, dual core and so on.

It's a problem for friends to communicate with them. They go around in a lot of homes and get confused. Later, a salesperson would say, "ask your friend what you want to do with the computer, and what your friend wants to do." Then the salesman, in conjunction with his friend's request, presented a computer plan to his friends from all aspects.

Here are a few words that his friend recalled to me later, because I am sensitive to marketing.

Individual household does not need to buy dual core, and can keep pace with economic benefits.

Long term entertainment Internet, our computer is LCD, and it does not harm the eyes.

No problem with the movie. The sound card is the best organ of the computer.

The office function of the computer is the same for every computer.

Our computer is the most cost-effective.

Decide for yourself whether this is the computer you need and see what other needs and concerns are.

I'll give you a business card. If you buy a friend, I'll make friends later. Even if you buy somebody else's home computer, if you have any problems with computers, feel free to call me at any time. I'd be happy to make friends with you.

Friends are not only moved, but also moved immediately.

I came back with great praise and gave me a call to share this enjoyable shopping experience.

It seems that salespeople should say "people"!