Ten Thousand Yuan Clothes Fade Once &Nbsp Fade; 3.15 Rights Raise Consumer Confidence.

This year's "3? 15 consumer rights protection day" will come again as scheduled. It has been accompanied by Chinese consumers for more than 20 years, and has witnessed the continuous awakening of consumer rights awareness and the continuous purification process of consumer environment.

Compared with previous years, under the background of accelerating the pformation of the mode of economic development, people's attention to consumer confidence has attracted much attention. The consumer market is the confidence market, and the consumer economy is the confidence economy.

Where does consumer confidence come from? A safe and secure consumer environment.

But when the quality and safety incidents are exposed, people can't help sighing about what they are doing.

If there is no safety

The government's quality inspection institutions bear the responsibilities of mandatory inspection, risk monitoring and quality supervision and spot check of product quality and safety, that is, the statutory inspection and quality arbitration institutions of the government, thus extending to the consumer terminals, which is a powerful backing for consumers to safeguard their rights and interests.

In recent years, the quality supervision departments at all levels in our province often carry out service activities for ordinary consumers, and check the quality of goods for consumers free of charge.

With the inspection report of the quality supervision department, the road of consumer rights protection will be smooth and smooth.

There are many vivid examples of consumer rights protection, which show that consumers pay attention to and rely on government quality inspection agencies. A scientific and fair quality data is just like a "holy sword" of a sacred authority.

If there is more

Here, we visited the government departments such as market and quality supervision, and selected some cases of consumer rights protection, hoping to enlighten your consumption and rights protection.

Rights protection case 1

Clothing: "how far is it from inside to outside"?

"A brand-name leisure suit bought for more than 10000 yuan, the color of the two shoulders is very different. The businessmen still do not admit that their clothes are in question, so is the suit worth more than 10000 yuan less dry cleaned?" Mr. Wang said angrily.

In January of this year, Mr. Wang came to Zhengzhou to work. He accidentally saw a suit of leisure suit in a boutique. He liked it very much, whether it was the style or the brand, so he bought it without hesitation.

Before he could enjoy the joy brought by expensive costumes, Mr. Wang worried.

So, Mr. Wang found business theory, hoping to return or exchange processing.

But businesses do not agree, do not recognize their clothing quality problems, the attitude is very tough, businessmen think that the sale of brand-name clothing, quality problems can not occur, but also rightly said that the problem of washing.

In desperation, Mr. Wang took the clothes to Henan textile product quality supervision, inspection and testing center appraisal, "for expensive clothing, to check whether clothes are qualified, tailoring clothes to make test products, this test is destructive testing, if clothes are not qualified, you can look for businesses to protect their rights, if qualified, this dress can no longer be required."

Wang Shuanghua, deputy director of the center said.

Mr. Wang thinks, anyway, the clothes have already been like this now, the color is very fierce, do not do the test to be unable to wear again, the destruction is big again, also is unable to arrive at a personal participation in the true and false war, is precisely by this kind of real spirit, but has made Mr. Wang succeed in avoiding the loss.

Finally, under the coordination of the staff of the provincial textile product quality supervision and inspection center, a group of standard data was conformed, and the businessman finally admitted that the clothes had quality problems and promised to refund all the amount.

{page_break}

After that, the executives who had paid much attention to the reputation of the boutique shopping mall immediately ordered the withdrawal of the so-called world brand clothing counters, and then the top quality clothing brands could not be so rude as to have quality problems.

At present, clothing and footwear have become the focus of consumer complaints for many reasons. Because of the increasingly fierce competition in the clothing and footwear market, some manufacturers only take immediate interests, cut corners and reduce production costs, and occupy the market at low prices, resulting in a decline in the quality of clothing and footwear.

It is also necessary to conduct tests to define the responsibilities of both parties after disputes arise, and the time and cost of the tests have made many consumers "deterred" to give up testing, resulting in an increase in complaints.

The problem of clothing unqualified is always the following: formaldehyde content, pH value exceed standard, color fastness is not enough, fiber content and identification mark do not meet national mandatory standards.

The main reason is that our country has not yet established the market access system for clothing products. Wang Shuanghua, director of the textile inspection center of Henan quality and Technical Supervision Bureau, told reporters, "this is a serious" back door ".

Although garments must be inspected before being listed, they are not inspected for every batch.

Before the cabinet, although the shopping mall requires the enterprise to issue inspection documents, it does not require that every batch of products provide inspection documents.

These are the direct manifestations of the absence of supervision, and ultimately lead to frequent problems in the quality of well-known brands.

Consumer reminder

For consumers, it is necessary to know that clothing is generally divided into premium products, first grade products and qualified products. Quality products with qualified products and quality goods are of different quality.

Do not blindly believe in products of high price. "High price" is not necessarily "quality", nor should they be superstitious to exaggerate health care products. The main function of clothing is to be decent and comfortable.

Before buying, you should see clearly what kind of after-sales service the clothing and footwear have, and keep good shopping invoices or small bills, try to buy them in reputable shopping malls, supermarkets or exclusive stores. Pay close attention to the identification labels and instructions.

Quality supervision department staff said: "brand clothing has repeatedly appeared" gold and jade, its "phenomenon, and consumers have a strong relationship with their trust attitude.

When choosing clothes and clothes, while paying attention to fabric and style, we should recognize products certified by the occupational health system issued by the state.

Attention should be paid to the appearance and feeling, and those clothes that smell tasty, have no relevant logo, and are too bright coloured must be discreetly purchased. "

There are a series of serious quality problems in the world famous brands. It is just like a head start for domestic consumers who worship foreigners.

It is hoped that those who blindly believe in foreign brands can take this opportunity to reflect on their own problems and learn to "rational consumption".