The Price Of The Tomb Is Too Expensive To Expose The Burial Burial And Profiteering &Nbsp.

[news background]

A few days ago, the Ministry of Civil Affairs arranged a monthly construction activity for funeral industry, and asked for a bright spot in funeral reform.

During the Qingming period, the service life of the cemeteries,

How to guide and standardize

One question:

Is marketization the source of chaos?

Editor: should funeral services be guaranteed by the government or should they be handed over to the market?

If it is the latter, how can we ensure public welfare?

Reporter: the head of the Ministry of Civil Affairs said that the funeral industry is not the exclusive operation of funeral and interment institutions, but also has a place in every aspect of funeral and interment.

The number of private cemetery has exceeded half of all business cemetery. The funeral services market and funeral market have been fully liberalized. The private funeral parlour (crematorium) also accounts for about 13% of the total amount of funeral parlour.

According to needs, funeral services are divided into basic funeral services and selective funeral services.

Generally speaking, the basic funeral services are guaranteed by the government, and the selective funeral services are operated by the market, so that funeral services can be characterized by public welfare and marketization.

But at present, there are still some basic phenomena of funeral services in China, such as the phenomenon of marketization of funeral services and the non marketization of selective funeral services.

Editor: some people say that marketization will lead to disorder of competition, for example, the recent occurrence of "business" in hospitals by funeral companies.

Do you agree with this statement?

Reporter: chaos occurs mainly in the immature market.

The official said that the phenomenon of funeral companies' rush to the hospital was one of the phenomena in the early stage of mortuary service marketization.

Some profit seeking funeral services "black intermediary", regardless of the psychological feelings of the patients and their families, is a serious lack of professional ethics in the hospital, and the relevant administrative departments should be resolutely corrected and stopped.

Editor: how to improve and standardize the market competition?

Reporter: in order to improve the level of marketization, operators, managers and service objects are constantly mature.

The ordering of competition is an important symbol of market maturity.

Improving and standardizing market competition requires joint efforts of government and operators, service providers and consumers.

The government should formulate scientific and standardized service rules. When providing services, service organizations must be honest and impartial. When receiving services, the service providers must confirm the service contents and service prices and ensure the realization of "clear consumption".

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Two question:

What will happen if the cemetery is scarce?

Editor: Tomb price is too expensive, and there are huge profits in funeral and interment. This kind of voice is heard.

How should we solve this problem?

Reporter: the service of cemeteries is a selective funeral service. It is a link of high consumption in the chain of funeral and consumption.

The price of the cemetery is related to the scarcity of land resources, the single way of burial and the consumption psychology.

In recent years, in order to solve the problem of burial services, public service burial services have been carried out everywhere, such as low price "lawn burial", "stereoscopic burial", "tree planting burial", recycling "degradable burial", and "sea burial" and "river burial" without retaining ashes, which not only alleviated the pressure on natural resources, but also provided consumers with a way to reduce the economic burden.

At the same time, funeral and funeral management departments are stepping up efforts to strengthen the management of burial behavior, strictly prohibit the construction of large tombs, luxurious tombs, and strictly prohibit speculation and sale of graves.

Speaking of funeral and exorbitant profits, in fact, the consumption in funeral parlours is far lower than that outside the library.

According to the survey of funeral expenses of 139 households in Hebei, the total consumption of funeral and interment is 1122105 yuan, of which 169032 yuan is consumed in funeral parlour, accounting for 15.1% of total funeral expenses, and 953073 yuan is consumed outside funeral homes, accounting for 84.9% of total funeral expenses.

According to the Shandong Provincial Research Report, the average consumption amount of each funeral activity in the province is between 8000 yuan and 30 thousand yuan. In funeral parlours, especially at county level funeral parlors, they only receive basic services such as cremation, corpse, farewell and so on, and the expenditure is about 120 yuan to 1000 yuan.

The funeral expenses outside the funeral home include: "two coffin burials" - buying coffins from 1500 to 2000 yuan; funeral banquet in general - 4000 to 24000 yuan; funeral supplies and funeral procession teams - generally 3000 to 5000 yuan.

Editor: does the price department specify the price of funeral and interment? How should the relevant departments such as civil affairs supervise the price deviations of the relevant service agencies?

Reporter: there are clear rules for the management of funeral prices.

Specifically, the basic funeral services and public cemeteries such as body pport, refrigerating, cremation, and bone ash depositing are subject to government pricing; selective funeral services and cemeteries such as body lifting, disinfection and anticorrosion, equipment for burial facilities, and business cemetery are implemented by government guidance prices; funeral products such as casket, shroud, wreath and special funeral services and high-end cemeteries are subject to market regulation.

The civil affairs department requires all funeral and interment service units to fully implement the system of marked price.

In addition to body pport and cremation, all service items should be chosen voluntarily.

Legal bills must be issued after payment is settled.

For the standard of burial service charges that are regulated by the market, the price regulation can be strengthened through the implementation of the price difference rate control or the maximum price limit, so as to regulate the independent pricing behavior of funeral service enterprises.

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Three question:

Does management have hard leverage?

Editor: some people have reflected that the quality of service of some funeral and interment staff is not high, their faces are ugly and their attitude is poor. They also make clever plans to earn more money and make the families of the deceased feel entangled.

How can we improve this practice?

Reporter: for a long time, funeral services rely on the extensive development of traditional work methods, and the service level is obviously lower than that of other service industries.

Especially in the past 10 years, people's demands for funeral services are getting higher and more diversified. Funeral service units also need to constantly change their service concepts and improve their service quality.

In order to better protect the legitimate rights and interests of service objects and service providers and meet the public's needs for funeral services, the Ministry of Civil Affairs has organized various research and preparation of funeral services standards while launching the activities of "quality service and sunshine funeral" by various service agencies. The Qingming Festival was promulgated in April 5th this year.

The 7 criteria are "funeral service terminology", "funeral reception service", "preservation of the remains", "farewell to the body", "cremation service of the corpse", "ashes depository service" and "the service of the ashes scattered sea".

In addition to the terms of funeral services, the other 6 standards have clearly stipulated the service institutions, facilities and equipment, service personnel, service flow and service quality, and set up specific requirements for "service evaluation".

This is the first standard of funeral service in the whole country. It is a service standard directly facing the funeral and consumption behavior, laying the foundation of the funeral service standard in China, and playing a positive and effective role in safeguarding the legitimate rights and interests of both parties involved in funeral services.

However, the process of standardization is far from the expectation of the society. Having a standard does not mean a natural promotion of work level.

To resolve the contradiction between the idealization of standards and the reality of work level, we should also pay attention to the implementation and supervision of standards.

When the conditions are ripe, the Ministry of civil affairs will also carry out the certification work of standard implementation.

Through unremitting efforts, the funeral service level of our country has been continuously improved.