Online Shopping "Special Inspection" Is Not Reliable.

Online shopping has now become one of the main shopping ways for some consumers.

Some online stores have launched a "special inspection" sign, promising that the goods they sell are genuine products. They can stand up to inspection, and consumers are welcome to check and consult their local counters to attract consumers.

However, a reporter survey found that the "support for checking counters" is often the wishful thinking of online shops, and it is hard to get the identity and support of product counters.

Consumer complaints: online shopping products can not be inspector

Xiao Wang, who works in an office in Changsha, told reporters that he was a tennis enthusiast. He saw a tennis racket in a sports shop in the city in March.

You can see that the price is 800 yuan.

Xiao Wang found a tennis racket with the same brand and the same type in a shop.

When the tennis racket arrived, Xiao Wang found that the racquet was rough, and the material elasticity was poor. He suspected it was a fake.

When he took the tennis racket to find the shopping malls in the city for identification, the salesperson told him that the tennis racket was not sold by the counter, and the counter was not obliged to inspect the goods.

Xiao Wang negotiated with the shop operator, asking for a refund, and the other side refused to return the goods on the grounds that there was no identification certificate.

Miss Liu has a similar experience: some time ago, she bought a brand dress in a shopping mall counter in a shop.

After the arrival of the clothes, Miss Liu went to the shopping mall to check the goods.

The staff of the counter said they could not give a positive judgement, allowing Miss Liu to compare themselves with the counters.

By contrast, Miss Liu found that her online dress was not in conformity with the trademark of the genuine product.

When Miss Liu wanted to take the trademark of the genuine brand as evidence, she was politely refused by the staff of the counter.

Reporter survey: most counters refuse to provide inspection.

In recent days, reporters have made many field investigations, and found that most of the counters do not want to check for consumers.

The beauty of Furong Road

During the visit, the salesmen of some counters said that although many consumers were checking products with online shopping, the salesmen could only identify the anti fake signs on the surface of merchandise.

As for the quality of the commodity itself, it is difficult for the salesperson to judge the authenticity of the commodity with the senses because of the lack of certain knowledge and means.

Therefore, in order to avoid triggering consumer disputes, some clothing, cosmetics, watch counters or brand stores will not provide inspection services for online shopping consumers.

Consumers Association reminded: Mo credulous "support counters inspection."

Since most counters do not support inspection, why do there still be many online shops?

Reporter investigation found that on many shopping websites, although many businesses have launched a "special inspection" slogan, but some supplementary provisions actually hidden mystery.

Xiao Wang's experience is an example. The shop says it supports the "counter inspection", but because the counters do not provide inspection services, and consumers want to return the goods, they must provide proof of proof of the counters according to the website requirements, which makes Xiao Wang suffer hardships and face difficulties in safeguarding rights.

Changsha Consumers Association reminds consumers that according to the relevant regulations of the state, only the manufacturer or the national statutory inspection and accreditation agency can effectively distinguish the authenticity of the product and issue a written report.

That is to say, counters and franchised stores have no right to identify the authenticity of commodities.

Some online stores, which call it "supporting the inspection of counters", are actually misleading and deceptive.