How To Use Clothing Sales Management Software To Improve Clothing Sales Performance
Clothing stores in order to Sales clothing There are always many ways to promote sales and attract customers' favor by price. According to the sale of secret clothing Management software Statistics show that sales actually increased during the promotion phase, but secret Olympic software believes that sales staff occupy a very important proportion in order to really win customers' patronage.
Salesmen should pay attention to the following points:
First, we should attach importance to and cherish every customer. We should treat every customer earnestly and patiently, and sincerely seek customers' products for customers. Don't judge people by their appearance. Do not think they will not buy it intuitively. Always remember that every customer has 250 potential customers behind him. Maybe she has no money to buy, but let her like it, let her enjoy our "beauty", she will let friends together to share. At this time, we worry about no customers.
Two, when opening a business, if the salesperson is not able to see the salesperson's work at any time near the door, This often stops customers from wandering outside the door, affecting our store atmosphere. Please remember that success is half the sale.
Three, when receiving customers, sales staff should not be controlled by customers. For example, following customers, asking customers what they want to buy, what they like, and whether they like it or not, when they recommend it to customers, once they are rejected by customers, they dare not push it again. They should have their own way of thinking to guide customers, to draw close relations with customers, chat with customers, understand customers' needs and preferences from chatting, and then make targeted recommendations, then explain the reasons for their recommendation.
Four, when a customer looks at a piece of clothing, don't try it on for the customer. Don't wait for the customer to get dressed. Then ask the customer if he can get a pair of trousers. Please remember to try it on for customers. Only in this way can we lay the foundation for high singles.
Five, when the customer is trying on the clothes, many salesmen start chatting with two people outside the dressing room, or chat with the salesmen next to them. Instead of chatting with customers, we need to know more about customer needs and preferences. Nor did the assistant get the next few suits for customers.
Six, when customers try out the first set and the second set, salespeople often say some general words (good-looking, this is also suitable for you, you wear this is also very good), did not say the difference between the two sets on the body, let two sets for comparison, through comparison to illustrate two sets can more fully display the customer's temperament.
Seven, in the process of facilitating customers, there are often two salesmen who rush to speak, one has not finished, and the other has said that such a blow to customers can not achieve any effect. Two people must cooperate with each other in order to avoid 80%+20% attack. We should complement each other and help each other more comprehensively to ensure transactions and ensure high quality, while preventing inattention to guests.
Eight, customers try to finish their clothes instead of buying them, and we only have to look at the customers and leave the customers. Please remember that no matter whether the customer has bought or not, we have to leave the customer's telephone number. This is the last reward we can get from our customers. Otherwise, it will fail. Later, there is no place for revenge. The amount of customer information in clothing sales management software reflects the quality of our business and determines our performance. Establish perfect Customer information It is a magic weapon for sustainable operation, and also reflects sales staff's understanding of the customer.
Nine, when there are no customers, salesmen often like to chat in containers around the store, do nothing, and there is a regional vacuum in the store. Especially the salesmen are wearing black work clothes, so that customers who want to come in feel depressed and run away quickly. In the absence of customers, salesmen must create a busy scene in the store, and do the following things:
1. Organize and familiarise yourself with the stores and replenish the stores in time.
2, small cleanliness in cleanshops.
3, try, match, and hype the atmosphere of the store to attract customers to come in. In trying and matching, do not wear to finish the task. We must discuss the styling features, fabric characteristics, collocation features, familiarity with the number of goods, the color, code, price, water washing, maintenance and stock of the goods. Talk more, express your opinions, absorb others' opinions, train the tacit agreement between two people. Try to wear 4~10 suits at least once a day. As long as we stick to it, we must not worry about our collocation ability. Insist on it.
4, summing up the sales problems of the day and finding solutions. Check whether yesterday's problems have been corrected.
5, telephone contact customer tracking after sale and care about customer clothing.
6, remember the number and remember the customer's name. Many salesmen think that these two jobs are not very important, which is absolutely wrong. Moreover, when you describe what kind of money you have, the guests have doubts about your recommendation, and you don't know about the products. They also say they are right for me. Trust has been greatly reduced. And when you describe the item, your assistant doesn't know what you want, the customer may not be able to wait. It is useless to memorize the number and memorize it. It is useful to know the composition of the item number, the fabric and the color "three primary colors". Try to wear more, mix more, find more advantages, sell more points, and love it a little more. When you feel that "30 sets of daily matching tables" increase is not workload, but sales volume, you have succeeded. As a salesperson, every piece of goods should be regarded as their own child. Don't you know your child? Don't you want your children to have a good home? The answer is definitely not known. Only by doing it can you know the result.
Ten, salesperson can not dress casually in the store, must wear their own characteristics, show the style of the company's brand, and convey the latest information about the clothing to the customers. Don't wear a suit for more than an hour. When you sell, you must wear what to wear.
Eleven, when sales encounter special customers, do not deceive customers say goods on one, their own way to break. For the first time, the golden hill will never belong to you.
If a sales manager of a clothing store can do these things when he receives customers, he believes that there is no reason why he can not improve the sales performance of the store.
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