QQ Group Buying "79 Yuan CONVERSE Shoes" True And False Were Questioned

"The original price of 265 yuan CONVERSE canvas shoes, 79 yuan national mail!" this is the August 14th QQ group buying online project, a total of 7739 netizens successfully participated in this group purchase.

After that, many people questioned the authenticity of the shoes. The website quickly ended the activity. Some netizens were "refunded" without knowing the situation. The netizens quickly set up QQ group. They wanted to claim the "1 false 10" compensation for the group purchase website.

Now, over a month later, the "group buying door" problem has not yet been dealt with.

Some netizens in Hebei got a pair of shoes plus 100 yuan in cash; some only got a refund of 79 yuan; and Mr. Li, a netizen in Shijiazhuang, had not even received a refund.

Experts from the Hebei Association for consumers have called for the reconstruction of the credit system; lawyers say that netizens have the right to safeguard their legitimate rights and interests.

News events

Group buying is being refunded, and it has not arrived for more than a month.

"The original price 265 yuan CONVERSE canvas shoes, 79 yuan national postal service!" the Shijiazhuang citizen Mr. Li has participated in the group purchase in the QQ group purchase, after two days discovered actually "is refunded", lets Mr. Li reluctantly, after more than a month, the refund has not arrived.

According to Mr. Li, in August 14th, he bought the original price of 265 yuan CONVERSE on QQ group purchase.

"In accordance with the relevant regulations, consumers can not make any refund without special reasons."

Mr. Li said angrily, "after encountering" being refunded ", I want to admit my bad luck. However, according to the regulations, I should receive a refund within 10 days, but I haven't seen money for a long time.

In the meantime, Mr. Li called the other party, and the other party said, "the wrong account has been mistaken."

Mr. Li waited for the first time. Until now, he has not received a refund for more than a month.

Journalist survey

Netizens questioned the authenticity of shoes, joint attorney's rights protection

Yesterday, the reporter entered the QQ group purchase website page, the page warm prompt the buyer, "please be sure to check the goods without mistake, then sign the receipt, if the quality problems arise, and the business is responsible for the freight; if the suspect is not a genuine product, after the inspection department proves that it is not authentic, the merchant promises 10 times the price return; if it is caused by the fakes and quality problems, the seller will take all the express fees and refund the replacement."

In the QQ group buying network, reporters found that the price of 79 yuan CONVERSE shoes ended in the afternoon of August 14th, the end of group buying, a total of 7739 people successfully purchased.

Like Mr. Li, the "refunded" is not purchased successfully.

It is understood that the group purchase of 7739 successful netizens, many people questioned the authenticity of shoes, netizens quickly set up QQ group, want to group purchase website beforehand commitment "false 1 compensate 10" compensation.

In order to further understand, reporters joined the two special QQ groups, one of them was "QQ group buying CONVERSE rights protection group", and more than 300 netizens in the group came from Chengdu, Changsha, Shenzhen, Hebei and other places.

Hebei's netizens are scattered in Zhangjiakou, Cangzhou, Handan, Shijiazhuang and other places.

In QQ group, netizens are sorting out names, telephone and other information.

Mr. Li, a resident of Shijiazhuang, said that they had commissioned a law firm in Hebei to prepare for further measures to safeguard their rights and interests.

{page_break}

A netizen in Handan has received 100 yuan compensation from the seller.

Mr. Wang, a Handan netizen, told reporters that after receiving the shoes, he felt the quality was wrong. After calling the seller, the seller sold him 100 yuan for second days.

"79 yuan to buy a pair of shoes, and gave back 100 yuan, it is worth saying, but still feel that the heart is suffocated. If your shoes are real, why do you want to give me 100 yuan? If the shoes are false, they should pay ten according to the fake one.

I'll call them again or either, or they will be talking about it.

Mr. Wang felt very helpless.

Ms. Yang of Cangzhou told reporters that she also belonged to a "refund". The second day when the group bought the door, the seller gave her a refund. When she called, she agreed to give her a pair of shoes as compensation. However, after waiting for more than 10 days, she didn't see the goods, and then asked for a call.

More netizens in Hebei are actively communicating with netizens from all over the country in the group, claiming that they must safeguard their rights.

So far, even Mr. Li, who has not received 79 yuan of shoe purchase money, said that for ordinary people, there are not many people who really promise the business. After all, QQ group buying is a nationwide group buying platform. Netizens are distributed all over the country, and can not form a real local Alliance. This is a short board of group buying rights protection.

QQ group buying is also to seize this point, so that we can not take substantive action to group buying door.

"Even if our group buying problem can not be solved very well, but the refund and supervision of online shopping should also arouse the attention of relevant departments."

Statements by parties

Tencent:

It only provides platforms for both suppliers and suppliers.

Yesterday morning, the reporter called the customer service telephone of QQ group purchase in the name of QQ group buying netizens. The other side said that the refund was made by the merchants to operate specifically, and the QQ group buying network could only strengthen supervision.

Customer service personnel, did not receive the goods, has processed a refund, no longer shipped, for receiving goods, customer service staff insisted that the goods are genuine, if any netizens want to check the authenticity, the cost of them, and promised a false ten.

Through the user group purchase of canvas shoes packaging business phone, the reporter contacted the dealer Yu Sheng (Kunshan) Sporting Goods Co., Ltd.

A staff member said that the company had been a distributor for 10 years in CONVERSE, and now the contract period is full, not CONVERSE.

The reporter also contacted the manufacturer Guangzhou coda Rubber Co., Ltd., the service staff said that the shoes were genuine and fake, so they had better find the local sales department to do the appraisal.

On the QQ group purchase website page, there are two telephone inquiries on the name of Xiamen Si Kai Jie Trading Co. Ltd.

In response to the Tencent group's purchase of CONVERSE shoes, Tencent staff told reporters that they only provided a platform for suppliers and buyers, not directly selling goods.

Lawyer:

If it is a fake, the website should fulfill its promise.

"Shopping website announces 1 promises 10 false promises, is between the operator and consumer's agreement, is also must fulfil the duty."

Ma Zhangmin, an associate professor and lawyer of the criminal law teaching and research section of Career Academy in Hebei politics and law, believes that since the group purchase website has published "false 1 claims 10" on the website, netizens have seen such a promise before buying shoes. If the netizens really say "group buying shoes are false", the website party should fulfill its promise, and netizens have the right to safeguard their legitimate rights and interests.

If netizens take judicial channels, they should provide relevant evidence of "group buying shoes as a fake" and bring suit.

If there is any objection to the website, you should produce evidence to prove that the shoes are genuine.

{page_break}

Consumers Association:

Social credit system needs improvement

Sun Changjun, Deputy Secretary General of Hebei Consumer Association, said that with the development of the times, online shopping has gradually become a popular way.

As consumers, before online shopping, they should first understand the information of the other's management qualifications. Once their rights and interests are infringed, they can not only complain to the local industrial and commercial organs, but also complain to the industrial and commercial organs of the other side, and advocate the rights and interests of the consumers.

Sun Changjun said that because of the uncertainty of the network operation and the authenticity of the qualification information of the operators, consumers have taken a great risk in online shopping.

"The security of online pactions is being challenged."

Sun Changjun said that under the current market economy environment, not only the network, but also the credit of the whole market and society are still missing in the system. With the development of the market economy, we must further improve and strengthen the new credit system.

We should increase the cost of illegal activities and make businesses dare to take risks so as to ensure a better and faster sustainable development of the socialist market economy.

News extension

"Convention on integrity and self-discipline of Internet merchants"

Promulgated in March and aborted.

Gao Bingtian is a legal person who has long been concerned about the integrity of online shopping in Shijiazhuang. In 2007, when he was doing the good faith community - anti fraud forum moderator, he found that many Internet traders were not law-abiding and self disciplined.

According to Gao Bingtian, in order to establish an honest and harmonious online trading order and promote the healthy and sustainable development of e-commerce, he and some honest community moderators and some Internet traders jointly issued the "Convention on the integrity and autonomy of Internet merchants".

The Convention is a multilateral agreement on integrity and self-discipline between network operators. It is the first Convention on good faith based on electronic commerce. Once it is added to the Convention, its members should strictly abide by the provisions of the Convention. Violators will be given disciplinary punishment within the framework of the Convention, and will be published regularly. They will also be included in the integrity files of the members of the Convention and serve as reference data for credit evaluation.

The convention was formally promulgated at the fourth Internet Commerce Conference in September 15, 2007.

However, the self discipline convention was aborted by the end of December for some reason.