Are There Any Quality Problems For Discount Shoes?

2011/12/20 9:06:00 12

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Discount

leather shoes

If there is quality problem, can we replace it?

Mr. Sun: I bought a pair of Goldlion leather shoes. After more than 500 fold, I wore them for 20 days. The buttons on both sides of the shoes were dropped. The logo of Goldlion was on the side. I asked for a new one, and the salesman said that the shoes could go back to the manufacturer to repair it, but they did not agree to change it for me.

Discount quality problems of leather shoes can not be renewed?

Li Tao, lawyer of Henan Chen Zhong law firm, said: according to the twenty-second provision of the law on the protection of consumers' rights and interests, whether retailers provide goods that are normally sold or not?

Discount

Commodities, special sale goods or gifts should ensure the quality of commodities.

If there is a problem in the quality of products, it is necessary to provide consumers with a complete "three package" after-sales service according to law.

According to the Provisional Regulations on "Three Guarantees" for leather shoes in Henan Province, the three packages of leather shoes are valid for 3 months.

Three packs

"The validity period is calculated from the date of invoice, and the consumer is responsible for repairing, exchanging and returning goods on the basis of invoices or three packages of certificates within the validity period of the three package.

Quality problems arise within 7 days from the date of sale of leather shoes, and consumers can return them.

The quality problem occurs within 15 days from the date of sale, and the seller is responsible for repairing or exchanging goods.

During the validity period of the three package, there are still two quality problems in continuous maintenance. The seller is responsible for changing the same type of products with the same specifications free of charge for the repair records or certificates provided by the repairer.

Therefore, if there is a quality problem again within 3 months, Mr. Sun can ask for a change.

But now, he can't ask for a replacement.