Changing Shoes Without Changing Warranty Period To Solve Business Problems

Mr. Yao bought a pair of shoes in December last year. The shoes broke down at the beginning of February this year. The staff in the shop said the boss was not there but agreed to replace Mr. Yao, and he did not agree to recalculate the warranty period.

Lawyers said that the warranty period should be calculated from the date of delivery of the product. When consumers change products with businesses, they should pay attention to allowing businesses to re open notes or specify the date of replacement as a replacement for evidence.

On the 5 day, Mr. Yao told reporters that he bought a pair of leather shoes at a store in haing Road, Haikou, in December 28, 2007, at a price of 180 yuan.

At that time, the staff told him that if shoes broke down in three months, they could be replaced free of charge.

But he had been wearing it for a week and his shoes had been degumming. The staff at the store helped him fix it.

By the beginning of February this year, shoes had broken down.

In February 12th, he took the shop and asked for a change of shoes.

The staff at the store said that the boss was not there and could only replace a new pair of shoes for Mr. Yao, but he could not recalculate them during the warranty period.

Mr. Yao felt unreasonable and called 12315 for a complaint.

Finally, the two sides, in coordination with the staff of the Haikou British Industrial and commercial office and the management department of Chun Ming shopping centre, put the record of the replacement of the shoes in the industry and Commerce Department, indicating that the shoes were replaced when the quality problems of the shoes appeared again in the future.

In response to this situation, the reporter interviewed a lawyer.

The lawyer told reporters that according to the relevant laws, the quality of the shoes purchased by Mr. Yao was a problem. After replacing the second pairs of shoes, the seller should start the calculation of the warranty period. If there is any quality problem in the next three months, it can still be repaired or replaced according to the law.

For specials, businesses should also do after-sale work in accordance with relevant laws.