Good After-Sales Service For Clothing Marketing Skills
Although the service is finished after the paction, but it is related to the success of the next paction and the introduction of the introduction, then how can you make your after-sales service to satisfy the customers?
Answer: your service can move customers, which is the core.
Selling skills
!
Service = caring, caring is service.
Some people may say that the salesperson's concern is false and purposeful. If he is willing, if he wants to care about you for a lifetime, is he willing?
One, let the customer move three kinds of service:
1, take the initiative to help customers develop his career: no one is willing to be promoted, and no one refuses to help others expand his career.
2, sincere concern for customers and their families: no one is willing to be promoted, and few people refuse to care about him and his family.
3, do nothing related to products: if your service is related to your product, customers will think it should be. If you have nothing to do with your product, then he will think that you really care about him, it is easier for him to move, and moving customers is the most effective.
Two, the three levels of service:
1.
After-sale service
What you and your company should do, do it all, customers think you and your company can.
2, marginal services (do not do services): you have done it. Customers think you and your company are very good.
3, no sales related services: you have done it. Customers think you and your company are not only partners in shopping malls, but customers also regard you as a friend.
This kind of human relations, competitors can not grab away, is this the result you want?
Three, the important belief of service:
1, I am a person who provides services. I am directly proportional to the quality of service and personal achievement.
2, if you do not care well
Customer
Service customers, your competitors are willing to work.
There are many famous celebrities in the sales circles who have said so! It's very effective!
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