Master Business Etiquette And Let Details Decide Success Or Failure.

< p > proper a href= "http://www.91se91.com/news/index_c.asp" > business etiquette < /a > can reflect the good internal accomplishment and quality of salesmen, win the respect of customers, make customers impressed with salesmen and their companies, and improve customer satisfaction and reputation.

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< p > specifically, salesmen should pay attention to the following aspects of business etiquette.

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< p > < strong > 1. < a href= "http://www.91se91.com/news/index_c.asp" > handshake etiquette < /a > /strong > /p >

< p > salesperson should shake hands with customers when he greets his customers and his right hand, his body slightly leaning forward, eyes looking at the eyes of customers.

Shake hands need to be solid, the amplitude of shaking should not be too large, and the length of time should be based on the feeling of customers' loosened hands.

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< p > < strong > 2. the etiquette of using business cards < /strong > < /p >

< p > salesmen should be respectful when delivering their business cards.

If the other party has a higher status, it should be handed in hands.

For ordinary people, they can be delivered with their right hands, but they should be dignified and generous.

After you take your business card, you should look at it carefully, then put it in your pocket or card box carefully, do not throw it on the table, and do not press anything on the card, because it will make the other person feel neglected.

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< p > < strong > 3. etiquette "/strong > < /p >.

< p > there are generally no rules for sitting in the sitting room.

Therefore, when the customer comes in, the salesperson should stand up and follow the instructions of customers.

When taking a taxi, the location of the customer is usually the seat behind the driver's seat. When travelling by train, the client usually takes a window seat in the anterograde direction.

When you are seated, you should nod politely, express your thanks, and then sit smoothly.

At the same time, you should pay attention to your sitting posture, do not bend your back, nor do you want to cross your legs or legs too big.

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< p > < strong > 4. keep the appropriate distance < /strong > < /p > when negotiating.

< p > usually, the salesperson should keep the distance between 70 centimeters and 80 centimeters when talking with more familiar customers. When speaking with unfamiliar customers, they should maintain the distance between 100 centimeters and 120 centimeters.

If the salesperson talks with the customer, the suitable distance is two arms long; if one station is sitting, the distance between them can be slightly closer, about 1.5 arms long; when both sides are seated, the distance should be kept in one arm, so as to avoid blowing their breath onto the other side's face.

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< p > 5. application of modest honorific language < /p >

< p > humility is a lubricant in social interaction. It can reduce interpersonal friction and establish friendly relationship between the two sides. Its role should not be underestimated.

If you wait for a long time, wait for someone else to say, "wait, please don't send it to me." the letter should be said: "excuse me, ask others to say," excuse me, ask for help, say, "please, (Lao Jia), ask for convenience:" excuse me, ask someone to do something, say, "please, ask for advice, ask others," ask others to point out: "grant instruction, ask someone to answer:" please say, "I should like to say:" return to the original, we should say: "return, ask for forgiveness." for the first time, I should say, "I am glad to meet you (Jiu Yang)."

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< p > > in the process of < a href= "http://www.91se91.com/news/index_c.asp" > Sales < /a >, every salesman's actions and actions are related to the success or failure of sales.

Therefore, salesmen must master and use business etiquette to help customers succeed.

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