College Students Should Know Workplace Etiquette.

< p > > a href= "http://www.91se91.com/news/index_c.asp" > business reception < /a > generally can be divided into "outdoor" reception and "indoor" reception.

"Outdoor" reception mainly refers to the reception not inside the company, otherwise, it means "indoor" reception.

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< p > < strong > 1, business "outdoor" reception etiquette < /strong > /p >

< p > < strong > 1, reception preparation < /strong > /p >

< p > for foreign and overseas guests who come to visit, negotiate business and attend the meeting, they should first know the arrival times and flights of the other party, and arrange to meet with the guests who have the same identity and duty.

If for some reason, the owner of the corresponding status can not go, the host who is going to greet him should give polite explanation to the guest.

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< p > < strong > 2, timely reception < /strong > /p >

< p > the host arrives at the station and the airport to greet the guests. He should arrive in advance and wait for the guests to arrive. He must not be late to keep the guests waiting.

When guests see someone coming to greet them, they will feel very happy inside. If they welcome late, they will leave a shadow in their hearts. No matter how to explain it later, they will not be able to dispel the impression of neglect of duty and untrustworthy reputation.

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< p > < strong > 3, reception etiquette < /strong > /p >

< p > after receiving the guests, you should first greet "all the way hard", "welcome to our beautiful city", "welcome to our company" and so on.

Then introduce yourself to the other person. If you have a business card, you can send it to the other person.

Pay attention to the etiquette of sending business cards: < /p >

< p > when you exchange business cards with the elders and respecting people, your hands can be handed over and your body can lean forward slightly.

When you want to get your business card, you can say in your request: "if you are convenient, can you leave a card for me?" < /p >

< p > as a business card collector, you should look at the card carefully after you have received your card. Do not put it in your pocket without looking or looking at it, nor throw it on the table.

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< p > < strong > 4, pportation arrangement < /strong > /p >

< p > guests should be prepared for pportation in advance. Do not wait for the guests to arrive before they rush to get ready for pportation.

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< p > < strong > 5, schedule < /strong > /p >

< p > the host should prepare accommodation for the guests ahead of time, help the guests to go through all the formalities and bring the guests into the room. At the same time, introduce the services and facilities of the accommodation to the guests, hand over the activities plan and schedule to the guests, and send the prepared maps or tourist maps, historical sites and other materials to the guests.

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When the guest is sent to the place of residence, the owner should not leave immediately. He should stay with the guests for a short stay, talk enthusiastically, and make the guests satisfied with the content of the conversation, such as the background materials for guests to participate in the activities, the local customs, the natural landscape, the special products, the prices, etc., which are characteristic of P.

Considering that the guest is too tired to travel all the time, the host should not stay long enough to let the guests rest early.

Tell the guest about the time, place and way of the next contact when you break up.

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< p > strong > two, business "indoor" < a href= "http://www.91se91.com/news/index_c.asp" > reception etiquette < /a > /strong > /p >

< p > in the "indoor" reception, we should pay attention to the following points.

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< p > 1, when the person in charge is not there, tell the person in charge where he is going, and when to return to the unit.

Ask the guest to leave the phone number and address, make sure that the guest comes to the unit again, or is the person in charge of our company going to the other unit.

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< p > 2, when our guests arrive, our responsible person can not receive any information for a variety of reasons. We must explain the waiting reason and waiting time to the guests. If the guests are willing to wait, they should provide drinks and magazines to the guests. If possible, they should change drinks for the guests.

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< p > 3, the reception staff to guide the guests to the destination, there should be correct guidance and guidance posture.

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< p > the guiding method in the corridor: the receptionist paces the guests two or three steps before the guests walk inside.

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< p > in the stairs guiding method: when guiding guests to go upstairs, they should let the guests walk in front, and the receptionist is walking behind. If they go downstairs, they should be in front of the receptionist. When the guests are coming up and down the stairs, the receptionist should pay attention to the safety of the guests.

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< p > in the elevator's guidance method: when guiding the guests to take the elevator, the receptionist first enters the elevator, and so on, when the guest closes the elevator door after entering, when the arrival arrives, the receptionist will press the "open" button to let the guest get out of the elevator first.

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< p > < a href= "http://www.91se91.com/news/index_c.asp" in the living room > guidance method < /a >: when guests enter the living room, the receptionist directives with their hands, asks the guests to sit down, and sees the guests sitting down before they can nod their heads and leave.

If the guest is seated by mistake, the guest should be seated in the upper seat (usually the one near the door is the lower seat).

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< p > 4, sincere tea, our people are used to entertain guests with tea. When entertaining distinguished guests, the tea set should be especially particular. There are many rules for pouring tea, and there are also many fastidious ways to deliver tea.

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