Subvert The Code Of Clothing Sales, Do Not Treat Customers As God And Be Friends.
< p > do not treat customers as God. We should treat customers as friends. We want our customers to be close to us, to be happy with us and advance with us.
Why should customers be friends? Below, Xiaobian came to see a case with you.
< /p >
< p > salesperson Liu said: "my < a href=" http://www.91se91.com/news/list.aspx Classid=101112107102 "> sales performance < /a > has been bad, not that I am not diligent, mainly because I can not tell jokes.
Once, my manager and I went to talk about business. In less than a few minutes, the manager was joking with his client like a friend.
But I, like a wooden stake, poked there, too failed! "/p.
< p > the manager saw him like this and said to him, "if you read 300 poems of the Tang Dynasty, you will not sing poetry.
If the client says he is busy, you can say that you don't want to earn so much money.
In this way, when we laugh, the atmosphere will soon ease off.
< /p >
< p > in fact, the most important thing for salespeople is to have a flexible mind, quick thinking and better communication.
When negotiating, do not treat customers as God. If you treat customers as your friends and maintain a mindset towards your friends, customers will not feel constrained. < /p >
< p > a lot of < a href= "http://www.91se91.com/news/list.aspx Classid=101112107108" > sales personnel < /a > feel that talking business with customers is a very serious matter. They should pay attention to etiquette, speak strictly, and the content of conversation is best done around business.
As a matter of fact, many managers and salesmen pay special attention to something outside the business when they negotiate with customers. These seemingly unrelated businesses can affect the success or failure of a business.
< /p >
< p > to win business, we must first win the hearts of customers.
< /p >
< p > especially the customers from afar, in a short time, the salesperson can not immediately talk to the guests about any new purchase plan. They usually chat with guests very freely, such as what kind of life, family, education, interesting things, and so on, and then invite customers to dinner.
It is like feeling like a stranger in a foreign country, who regards customers as his good friends.
< /p >
< p > to talk business with customers like friends can not only make customers feel valued, but also have a sense of trust for salespeople.
Maintaining this trust relationship for a long time will maximize the lifetime value of customers.
Even if you can't do business, many friends are not bad things! < /p >
< p > of course, you can't talk to every customer when you talk about business, just like a friend. You can't have that kind of energy and resources from CRM.
< /p >
< p > sales personnel should also pay attention to talking about business with customers. They must maintain a serious, pragmatic and honest attitude, so it is best to form a habit.
If you want to do business for a long time, you must be frank and try hard to win a win-win situation instead of spending your time thinking about each other! < /p >
< p > to make a friend of "a href=" http://www.91se91.com/news/list.aspx "Classid=101112107101" > Customer < /a > is a feeling of great achievement.
Maybe this friend will bring you more business. After all, the sharing of resources will become bigger and bigger.
< /p >
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