Wuhan Clothing Shoes And Hats Consumer Complaints Quality Problems In The Majority

< p > 1 to February this year, the 12315 command center of Wuhan industry and Commerce Bureau received 54688 consultation, complaints and reports from consumers.

The hotspots of complaint mainly focus on communication products, < a target= "_blank" href= "http://www.91se91.com/" > clothing < /a > < a target= "_blank" href= "http://www.91se91.com/" > shoes > cap > three categories of pportation services.

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< p > < strong > complaints on communications products increased by 20% over the same period < /strong > < /p >

< p > from 1 to February this year, 2199 complaints about communications products increased by more than 20% over the same period last year.

Most complaints were made on quality problems, mostly in private goods, Shanzhai, renovated and highly imitated mobile phones.

The second is the after-sale service, which focuses on delaying maintenance and rejecting maintenance orders in the process of returning phones.

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This year's new year's day, Mr. Wang, in a mobile phone market in Guang Bu Tun, saw a domestic red rice mobile phone at a price of 700 yuan. The merchant asked for payment before checking the machine. But after payment, the consumer discovered that the cell phone turned out to be a highly imitated machine, and asked the store to withdraw the machine and refuse it, so it turned to the Ministry of industry and Commerce for help. P

Through the mediation of the business sector, businesses changed a new red rice mobile phone for consumers.

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< p > < strong > dress > /strong > a target= "_blank" href= "http://www.91se91.com/" > strong > shoes and hats < /strong > /a > < /strong > complaints are high.

< p > in the first two months of this year, there were 2026 complaints about < a target= "_blank" href= "http://www.91se91.com/" > clothing shoes and hats < /a > category.

The quality of shoes still ranks first among complaints.

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P > Zhu was born last Christmas and bought a pair of leather shoes at a shoe store in Dacheng road in Wuchang. After two days, he found the leather shoes degumming.

He contacted the merchants, and the staff refused to deal with their shoes because of their beriberi and sweating.

Consumers complained angrily.

Through the mediation of the business sector, businesses changed a new pair of shoes for consumers.

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< p > < strong > logistics service easy to throw goods < /strong > < /p >

In January 2014 and February, there were 1274 complaints about pportation services, less than 40% of complaints from pportation services. The main problems were not timely delivery, not providing services after first inspection, and low standard of compensation after damaged items, according to the regulations. P

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In late December last year, Mr. Wu commissioned a courier company to send goods to Hanchuan, but the owner had not received the goods. After enquiry, he was informed that the goods had been lost. The courier company agreed to compensate 40% of the value of the goods, and the consumers thought it was unreasonable and 12315 complaints were made.

After the mediation by the business sector, the merchants agreed to pay the full amount.

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< p > < strong > the difference between "deposit" and "deposit" is < /strong > < /p >.

< p > according to the contract law, if a customer pays a deposit, if the consumer breaks the contract, the merchant can not withdraw the deposit. If the merchant breaks the contract, he should double return the deposit to the consumer.

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< p > payment of "deposit" is different, merchants can negotiate with consumers to refund the "deposit".

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< p > buying real estate businesses often use "earnest money". If a href= "http://www.91se91.com/news/index_c.asp" > consumption < /a >, the businessman will not be willing to withdraw the deposit. The auto dealer likes to use the "deposit" to increase the price when he raises the car. If the owner does not increase the price, even if he returns the deposit, he will not lose.

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