Management Of Clothing Store Personnel "Three Steps"
Shop assistants are the vitality of clothing stores. Only with good professional ethics, high level of professional competence and high enthusiasm for work can they provide satisfactory services to customers and form a good team atmosphere. Let's compare the personnel management methods introduced in this article to see if your management is reasonable.
Many shopkeeper will have the following understanding. When there is no business in the store, the clerk will also take time for leisure. Actually, the duty of a shop assistant is not just to greet customers.
Organize the shop assistants to call the old customers, deepen the impression of the products, let the salesmen know the knowledge of the goods themselves, the customers can answer accurately and accurately after any information about the products, do well in the leisure time, do well in the shop hygiene, adjust the display in the store, start the salesmen to do the sales scene mode exercises, in short, let your shop appear busy and help attract more customers.
Everybody Shopowner In the daily work of clothing salesmen Administration When you work, you can supervise and urge the shop assistants in the following way.
1, ask the shop assistant to work half an hour ahead of time within the stipulated time, so as to make the corresponding store preparation work. During this period, the shop assistants can do the cleaning work of the whole store, such as cleaning the floor, shelves, etc., sorting out the shelves, checking whether the goods are in conformity with the previous night; checking the quality of the goods in the shop area, ensuring that there is no defective goods and no wrong price; and placing the supplement according to the display mode to the corresponding location.
2, shop assistants should devote themselves to sales with full enthusiasm. When you receive customers, pay attention to finishing the shelves. clothing Keep the clothing in order, carefully sell the small ticket, ensure that the content is accurate and correct, fill in all forms and documents according to the requirements, take seriously the opinions of customers, and assist in dealing with customer complaints and special requirements within the scope of work.
3, after finishing the day's work, the clerk should not forget to finish the shop. For example, during the shift, we should clear up the events that happened on that day and check the goods on the shelves. Fill in the replenishment orders and make up the goods in time. When we go out, we should check whether the shops are closed and ensure the safety of the property in the store.
The above requests are made from the preparatory stage, the stage and the ending stage of the store work, hoping to help you. Let the salesmen know their responsibilities so that they can have a clear understanding of their work, so that they can conscientiously plan their daily duties and create a good working atmosphere.
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