4 "Sunshine Services" To Improve Efficiency

In the process of mass line educational practice, Fu Min County Administration Center has carried out "sunshine Service" measures by implementing window public approval list, leading cadres face to face service to the masses, Party members' bright identity to accept mass supervision, and providing free Photocopying for the masses of work, so as to further improve work style and solve the problem of "last mile" for the masses.

To facilitate the work of the masses, the Fumin County Administration Center has implemented 31 publicly approved list of units, and has made the examination and approval catalogue of administrative examination and approval matters and management service items, and adjusted the approval basis, examination and approval requirements, approval process, and so on.

Fully open to the window of the government administration center, launch the SMS message, dynamically publish service information, achieve unified query of service guide, downloading unified business forms, approving matters in a unified manner, making unified progress inquiries, and approving the results of unified feedback.

Since July this year, the leading cadres of 31 administrative examination and approval departments in the county government service center have begun to participate in the specific business of connecting to the government service center window regularly, to communicate with the masses face to face, to carry out services at "zero distance", to listen to the aspirations of the masses and to solicit opinions from the masses, and to answer the hot and difficult issues raised by the masses.

At the same time, the government center adheres to the normalization of opinions, and has produced two public opinions and suggestions boxes, which are placed prominently in the central accreditation hall, and printed the service quality evaluation table of the government service center of Fumin County.

In response to the problems raised by the masses in the administration, copying and running around is time-consuming and arduous. The administration center set up reforms, purchased equipment, set up windows, and provided special personnel. It invested nearly 50 thousand yuan a year to provide free copying services for the working people, benefiting from the first half of the year.

Up to 2 million people.

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In the service center window, the Party member has launched the action of Party member's bright card. The government service center has made 26 party members' ID cards, which are placed in the prominent positions of the window counters of the central units, so as to facilitate the supervision of the masses.

The 4 "sunshine services" measures implemented by Fu Min county administrative center have effectively improved the service quality and efficiency of serving the people.