Most Major Counters In Hangzhou Do Not Offer Special Counters.

It is an indisputable fact that the overseas purchasing and purchasing industry is mixed. Last week, CCTV's weekly quality report revealed the tricky luxury of buying fake luxury goods, and pushed overseas purchasing to the cusp. Many consumers will be fooled by the fact that the purchasing agents can not only provide documents, photographs and other credentials, but also promise to "support the inspection of the counters and fake goods", which seems very reliable.

What is the truth? The consumer's most valued "supporting the counter checking" is just a bad check made by the purchasing agent. Journalist field investigation Hangzhou After finding 12 big counters, all counters did not provide inspection services, and even if they were fake, they could not produce relevant certificates. That is to say, even if we know that we have bought fake goods, consumers will not be able to claim compensation from the buyers.

　 "Support the counter inspection" to become a purchasing standard.

"Counting the freight and the purchasing cost of the merchant, buying a large package abroad is still cheaper than the domestic counters." Miss Xu is a sea naughty man. He has to give up one or two large bags of women every month.

Luxury goods are favored by overseas buyers. According to Alipay's "2014 Hai wind vane report", in this year's ranking of China's Haohai seafood rankings, overseas high-end fashion and luxury goods continue to occupy the first place, and the number of purchases is about 20 times higher than that of the previous year.

And overseas purchasing growth, and purchasing fraud. Not long ago, Shenzhen law enforcement authorities found a fake dens in a residential building in Shenzhen, and found more than 2000 counterfeit Chanel, Armani and other well-known brands of wallets and watches. These products are also accompanied by imitation shopping invoices and computer printed "POS machine credit card".

Therefore, today's Hai Tao seller, in order to dispel consumer concerns, in addition to claiming to provide shopping invoices and other credentials, but also guarantees "support". Special counter Inspection of goods, such as false refund. "

Can these products be inspecting at the mall counters?

　　 12 top brands are not inspecting.

A journalist has asked consumers about the 12 luxury goods and the first line big counters in Hangzhou Tower, the Mixc and Hubin international famous street. Can it verify whether the brand of the online shopping is genuine or not? As a result, all counters rejected the reporter's request and said "no inspection service is provided" for LV, GUCCI and Armani.

In the Burberry counter, the teller simply shook his head. "Let's not say that we bought bags from the Internet. Even if we bought bags from other counters, we could not inspect the goods here, because there was no such service at all."

"This is the company's regulation." The salesmen of the Hermes counters also politely refused to inspect the goods. "Even if we can produce the documents, we can not provide inspection services." When a reporter asked whether he could verify the authenticity of documents and other vouchers, the salesman replied that the documents could not be identified as well.

Armani counters told reporters that one or two customers who came to the shop to identify watches every week, but without exception, they refused. "After so many years of tellers, I can still distinguish fake goods. But even if I see it, I will not tell you whether it is true or not.

In the cosmetics area, the tellers of famous brands such as Lancome and Estee Lauder rejected the reporter's request on the grounds of "no identification device".

Teller's teller said that it is difficult to judge the authenticity of products by relying solely on external packaging and documents. "Some highly emulation perfume is almost impossible to distinguish by smell, while different business models have different documents issued by counters. Not to mention the product's external packaging, the current "cottage" level is too high.

Many brand tellers also told reporters that even if they could give consumers identification, they could not produce relevant certificates. "No certificate, shop will not give returns."

The reporter also asked whether the teller of some high-end brand counters provided. Inspection They also answered "no inspection service". It can be seen that the so-called "supporting the checking of counters" is just a gimmick for the sea sellers to talk and seduce people.

　　 Luxury appraisal is a market vacuum.

At present, the identification of luxury goods is rather common. Luxury brands do not set up appraisal departments, and luxury appraisal industry also has no qualification certificates. Under such circumstances, if consumers have disputes in the purchase process, it is very difficult to have authoritative central cube intervention.

In the competition between fake and genuine products, ordinary consumers basically lost their ability to identify. On the one hand, consumers lack the common sense of identification, such a common sense, the brand does not provide obligations, and large-scale popularization will make counterfeiters get more simulation information. On the other hand, once there is a dispute between consumers and businesses, there is no authoritative third party appraisal platform, it is very difficult for consumers to safeguard their rights.

According to a newspaper report, recently, a training course for luxury appraisal was introduced in Beijing, with tuition fees of up to 32800 yuan for 10 days. The trainer was once a brand marketing manager of a luxury company, engaged in luxury appraisal and research. He said that China does not currently have a special certification authority to issue licences, so it can only accumulate experience through long-term consumption of luxury goods.

Compared with the self-employed type of seafood vendors, the development of a fast cross-border e-commerce platform may be better. Recently, the Zhejiang provincial inspection and Quarantine Bureau issued the "guiding opinions on the inspection and Quarantine of cross border e-commerce" in the first place in the whole country. It explicitly requested that all the products imported and sold by cross border e-commerce enterprises need to provide quality and safety assessment reports and compliance declarations, as well as consumer and product notification, provided by the third party testing organizations.