How To Improve The Sales Skills Of Clothing Store Shopping Guide

First, let's first understand the customer's shopping signals.

The obvious shopping signals of customers include: touching clothes, looking at prices, looking at trademarks, asking directly what color they have, and comparing them with the mirror.

In addition, there are some obvious shopping signals that need attention, such as staying on a certain object, repeating in one area, discussing clothes with friends, reading their shopping lists and so on.

Therefore, shopping guide customers should pay attention to customer shopping signals, mainly in the following three categories: first, the expression shopping signal, including showing joy, appreciation, thoughtful, serious expression.

The second is language shopping signals, including asking about commodity prices, materials, or showing friendliness to shopping guides.

The other is behavioral shopping signals, including a long time to watch products carefully, touch products,

From product pfer to shopping guide, look around and compare with shopping guide.

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There are two kinds of common mistakes. First of all, they are closely followed. It means that when customers enter a store, the shopping guide follows.

Another is what we call the "illumination error", that is, when guests enter the shop, they guide their customers like a thief.

Don't stand up immediately after greeting.

At the side or behind him, customers should be allowed to browse at random, giving them a free choice of time and space, paying close attention to customers in the vicinity, looking for customers' needs through eye observation, ear listening and mouth inquiries.

Note: premature contact with customers can cause guests' disgust to cause guests to leave your counters. Only when you talk with guests at the right time can you retain your guests.

When customers send out shopping signals, they can greet guests, because this is the time when guests need help most.