Etiquette For Communicating With Foreigners
The first way is to arrange meetings properly.
-- I "d like to make an appointment with Mr. Lee."
When you plan to travel overseas, you must notify the other party by letter. When you go abroad, confirm the date and purpose of the visit with Telex or telephone. If it's a temporary decision, you should tell her by the Secretary of the other party: "I" d like to make an appointment with Mr. Lee. "(I want to make an appointment with Mr. Li). Let the other party be prepared for your visit so that you will be in the mood to negotiate with you.
Second ways to communicate
Opponent
Expressing goodwill and welcome
-- I will arrange everything.
If communication is initiated by you, providing all the convenience of your opponent can make communication start in a friendly and harmonious atmosphere. Especially when your communication partner is coming from a distance, you enthusiastically tell him that "I will arrange everything." (I will arrange everything) not only shows your sincerity, but also enables him to communicate with you without worrying about food and lodging.
The third move should avoid interference in communication.
-- No interruptions during the meeting!
If the location of communication is your company, please exhort your subordinates, do not interfere with the process of communication, because excessive interference will affect the willingness and enthusiasm of communication.
Fourth measures to observe
Ceremony
-- Behave yourself!
When you communicate, you still observe the general etiquette and maintain good manners, which can increase people's interest in you and your groove. Besides, sitting in a bad position and looking right and left in your opponent's speech are enough to make people feel bad about you, and reduce the interest in negotiation with you.
The fifth way is to admit your mistakes in time.
If you are obviously making a mistake and causing great or minor harm to others, an apologetic "I m sorry. It" s my fault. (sorry is my fault) usually gets the forgiveness of the other person. Even if he is really annoyed, at least it can ease the mood a little.
Sixth strokes
Complain
It's not unreasonable.
-- I have a complaint to make.
To complain about something in an indignant tone is very likely to be objectionable and counterproductive. When the waiter goes wrong, the hotel waitress forgot to tidy up your room, and the goods delivered were not what you specified in the order.
Things like that are really annoying. But anger can't solve the problem. Instead of telling the other side I have a complaint to make. (I have complaints), then tell him what happened.
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