Shop Management: Management No Longer Hits The Nail.

Any shopping malls will face the problem of the loss of salesmen. The nature of work and the restrictions on age are the reality of the loss of salesmen. However, the high turnover rate of salesmen will have a great impact on sales.

The business adjustment of the shopping mall is unavoidable, and the staff will be changed accordingly. When adjusting, the attitude of the salesperson should be stabilized, and the new counter should be recommended to avoid any worries of the salesperson.

Shopping malls must abide by the service standards formulated by the salesmen. They must be strict and strict in principle, so that the whole team can be orderly and standardized. For example, daily attendance, the submission of various forms of reports, and on-site labor discipline must be carried out in accordance with the staff management system, and the punishment should not be soft. But on the other hand, the salesperson is also an ordinary person, paying close attention to his ideological trend. The mood of the salesperson will directly affect sales enthusiasm and have difficulties in life.

We should help and care, and reflect the humanization of management.

The teacher thinks that the salesperson's standing time is more than six hours a day, and doing a good job will also make him feel a sense of achievement. No one wants to be backward. If a store manager only uses punishment, it is undoubtedly a supervisor. Proper incentives will make people accept and do better from the bottom of their hearts.

In a special counter,

Its role is not to be ignored. He is the link between manufacturers and shopping malls, and is also the core of a counter.

He is responsible for the personnel, goods, health, display and sales of the counters.

Therefore, if we want to manage various counters, we should start with managing the store manager.

As large as a mall, small to a counter, if managers do not know how to delegate, it is bound to increase the difficulty of work.

It is a basic content of the morning meeting to summarize the problems of the previous day and arrange the work for the new day. It will also play a role in training as early as possible. Besides training managers, this training can also fully mobilize the participation of salesmen.

The teacher said, only a morning meeting.

It is not enough. In addition to regular training in the unified organization of the shopping malls, the floor managers should organize targeted training and insist on doing them once a week. The accumulated training will improve the quality of the salesmen.

The author suggests that managers should first understand that knowledge of goods, sales skills, and display of goods must be understood as a manager's own ability. In addition to regular training, on-site management is also a process of training guidance.

In operation and management, a lot of information collection and data collection must be done through forms. The teacher suggests that the standard forms should be issued below the floor, and the contents need to be listed. The salesperson only needs to fill in the relevant contents, and the last column will let the salesperson to write the analysis. Because the salesperson is the frontline service personnel, she provides a lot of information that is valuable and available resources.