Shop Assistants Need Six Hearts.

Salesmen play a vital role in the process of store operation.

Salespersons should have certain professional knowledge and skills when recommending products to customers, and have the following six "hearts".

That is, confidence, enthusiasm, diligent, patient, sincere and careful.

These are excellent salesmen.

1 confidence: not only have confidence in ourselves, but also our company has confidence in our products. First of all, I want to tell myself that I can do it well.

To make the best use of our individuality, emphasize our own uniqueness and apply this principle to products, our company's products are the best. It has the advantages that other companies can't compare with the United States.

It can give customers a kind of enjoyment, and with this confidence, they can reveal themselves in their manners.

Inadvertently attract customers and infect customers.

2 enthusiasm: when encountered

When we do not know much about the products we buy, we should take the initiative to help her and move her with enthusiasm. What we get is not only the sale of products, but a brand image that she can not forget.

The 3 intention is to communicate with customers by heart, to communicate with customers, to express their actions, manners, personalities and hobbies, and to grasp the psychology of customers as soon as possible. Then we choose to recommend some products. In fact, the ultimate goal we do is to move customers and form a friendship between our customers and customers, rather than simply buying and selling relations.

Through their own behavior to enable customers to accept the brand image, accept our products, this will form a stable long-term consumer groups.

4 patience: what most young people lack most, especially when a customer tries a lot, wants to buy and doesn't want to buy it, we should patiently guide them to help customers instead of showing impatience. If there is no purpose or no opinion, this requires our active commentary, even if we do not buy it, it will become our potential customers.

Five

The most important thing is that in our dealings with customers, our conversation may be doubtful. The main points of our recommendation are not agreed with them, and even the products and prices they sell may make them suspicious, but our sincerity will surely infect them.

So that they can trust and support our products.

The 6 is careful: the truth is seen in the subtle.

A lot of things that seem to be desirable tend to be the act of moving customers to facilitate pactions.

For example, when customers enter the fitting room, we shave timely prepared white towels or paper towels to let customers remove stains or lipsticks on their hands.

Help customers try it out. If hot weather, we should wipe up our hands first. In cold weather, we should rub hands and so on, so as not to cold hands to touch customers.