Sales Skills: Talk About A Client As Your Friend.
Put one
Customer
To be your friend is sometimes a matter of great accomplishment.
Maybe this friend will bring you more business. After all, the resources share can be stronger and stronger.
Of course, you can't talk to every customer when you talk about business, just like friends. You can't have that kind of energy and resources from CRM.
It's not easy for customers to feel that you are their friend.
This first depends on how you treat your customers.
Many companies often do such exercises when training their own trainees.
First find out four students, then let each student communicate with different greetings.
For the first student, you can only say "hello" to the first student. Your response is also cold, "hello". You have a smile on the face of second students. At the same time, you put out your hand and say, "Hello!" the other person is also smiling and saying hello to you. To third students, you say, "Hello! My surname is so and so". At the same time, you extend your hand, the other side is also like you, and tells you what your surname is; for the fourth students, you say, "Hello! Nice to meet you, I am called so and so!" the other side is also like your reaction, and tells you your name at the same time. "Two!"
This shows that the attitude of the other side to us depends on how we influence and stimulate each other.
Customers in sales will react accordingly according to our performance and attitude. If we lack initiative and enthusiasm, it will be very difficult to influence customers' thoughts and behaviors.
Let alone convince customers.
So for a
Salesman
For example, enthusiasm can make customers feel that he is a friend of yours rather than a relationship between sales and sales.
If they are friends, you will believe everything you say.
When signing an order, they may say that your company's
achievement
It's not the best, but it's my happiest thing to be with you.
Enthusiasm brings luck, because people like to be with enthusiastic people.
If a salesperson lacks enthusiasm and looks like a robot, no one will want to approach him, let alone buy products.
A prerequisite for successful communication is to change customers into friends.
The world is very big, small and small. It is difficult and easy to meet a person in the same city.
It is important to have long-term business and long-term customers, to regard customers as your friends, and to make them feel worthwhile to spend money on you, and trust you.
Many successful salesmen have become friends with their customers at work.
Business as a friendship, so that you and customers are happy.
This is a business and a friend and a road.
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