Attention Should Be Paid To Business Telephone Etiquette.

The charm of intonation can be seen in a clear and pleasant tone. The phone can show the speaker's professional demeanor and amiable character. Although the other person can't see your face, your joy or irritability will still be shown through intonation. When making a phone call, the tone should be calm, soft and serene. If you can talk to your partner with a smile, you can make your voice sound more friendly and enthusiastic. Do not chew gum or eat while you are on the phone.

A proper question and answer call should be immediately after the second ring.

After courtesy greeting each other, you should take the initiative to announce the name of the company or department and your name. Avoid picking up the phone and asking: "Hello, who do you want to find?" similarly, the caller needs to leave a message, and he should clearly give out his name, unit, number and message in a concise language. When he ends the phone conversation, he usually asks for it by the caller.

No matter what the reason is, if the telephone is interrupted, the party who initiatively calls should be responsible for redial.

It is most common for a telephone message to complain in a commercial complaint that it is not common to return calls in a timely manner. In order not to lose every opportunity to make a deal, some companies even make the reply to the telephone message within one hour. Generally, a reply should be given to the telephone message within 24 hours. If the caller is not in, he will leave a message indicating that you have called back. If you really can not return the call in person, you should trust others to do so.

Pay attention to the time difference. Make sure the regional jet lag and the countries before making the call.

Do not make phone calls on the day off to discuss business, so as not to affect other people's rest. Even if the customer has told you the phone number at home, try not to call home.

In the United States, you can sell products to people you never know by phone. In Europe, Latin America and Asia, telemarketing or long time business on the phone is unacceptable. The best way to develop good business relationships is to talk face to face with customers, while telephone is mainly used to arrange interviews. Of course, once the two sides meet, it will be more convenient to use phone calls.

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The core and foundation of effective budgets can often be summed up as such questions: what kind of results do we hope to derive from these important areas of activity? Budgets should not be simply deduced from past practice, and enterprises that simply extrapolated to the past will sooner or later get into trouble.

Budgeting is and must be a statement of future intentions.

Budgeting is a tool that enables every business to be very clear, linking these things, including long-term planning, blueprint, strategy, creativity and innovation, to integrate and summarize, while removing those irrelevant factors from enterprises and reconfiguring resources.

Every work must be guided by the following question: what measures should we take to achieve these intentions at the next stage?

People often use monetary units to make budgets, and the form of budget is money, which leads to some widely erroneous views.

We should only regard the quantity of funds as a "simple form of expression" of actual quantities. Therefore, as long as the actual quantity is unchanged, the adjustment of the amount of funds will not have any effect on the final result.

A good financial budget requires us to consider the expected results and the necessary measures and measures comprehensively, carefully and responsibly.

If the budget is only regarded as a tool for cost control, it is unlikely to produce results.

Most employees will find that the budget is unreasonable and bureaucratic, and it will even become an obstacle.

A more important function of the budget is to analyze the source and causes of costs, to refine expenses, and to control resource utilization and organizational priorities mentioned above.

In order to reduce the risk and naive behavior in the budget process based on past past actions and force employees to take careful consideration of all activities, it is necessary to start budgeting for a certain activity area from time to time. It enables us to get rid of the constraints of previous restrictions, practices and conditions.

Although this work is time-consuming and difficult, it is well worth doing.

Therefore, we should choose the zero base budget frequently, and do not need to cover every activity in a year. We only need to do one activity in a longer interval.

More importantly, continuous budgeting should be adopted for key activities related to success or failure.