Communication Skills Make You Proud Of Your Workplace.

Politeness is the outward expression of respect for others and the thread of mutual affinity between the two sides. People are very keen on the perception of politeness. An excellent conductor always calls the word "Xie" first, and ends with "Xie". For example, "which Comrade would you like to take a seat to take care of the baby girl?" When someone gave up his seat, he immediately said to the seat holder, "thank you." Again, "please show your monthly ticket." Then he said, "thank you. Please collect your monthly ticket." In this way, the passengers in the entire compartment felt warm and harmonious, and no one was quarrelling or sitting under his infection.

The purpose of conversation is nothing more than the following points: advising the other side to correct some shortcomings; asking the other person a question; asking the other party to complete a task; understanding the other's opinions on the work; and being familiar with the psychological characteristics of the other party. To this end, it is necessary to prevent going away from the purpose of conversation.

When speaking, you should be good at using your posture, expression, interjection and interjection. Such as a slight smile, a nod of agreement, etc., will make the conversation more harmonious. Do not look left and right, absent mindedness, or watch the watch from time to time.

If the person on the other side is particularly worried or worried about something, he should first say in a considerate way: "I understand your feelings. If I, I will." In this way, you will make the other person feel that you have respect for his feelings, so that you can form an atmosphere of sympathy and trust. Advice It works easily.

Humans have the tendency to believe in their own people. An experienced talker always makes his voice, volume and rhythm fit with each other, so he can try to give his partner a psychological sense of compatibility. For example, sitting side by side is more psychological than sitting in opposite directions. Sitting straight up and sitting on the side of a chair, you seem to respect others.

If you talk with the "bile" type of people, you will find that the other person has strong emotions. Inner activity It is obvious that people who talk with the "mucoid" type will find that the other person is very reserved and deeply emotional. When talking with plain people, they will find that the other person is full of carelessness and carelessness. For different temperament and character, different ways of conversation should be adopted.

In Africa language Eyes play an important role in communication. Eyes are the windows of the mind. Eyes are the most capable of expressing thoughts and feelings and reflecting people's psychological changes. When you are happy, your eyes are bright and bright, your eyes are glazed when you are sad; when you are watching, you can not see eye to eye; when you are surprised, you are dumbfounded.

A person's facial expression is a good laugh, but as long as you observe carefully, you will find that your eyes will not smile. That is to say, people's eyes are hard to fake, and all mental activities of human beings are revealed through their eyes. For this reason, the interlocutors can understand and master the mental state and changes of people through subtle changes in the eyes. If the speaker gaze at you with your eyes, generally speaking, it is a sign of importance and concern for you; if you do not look at your clothes, it means a scorn; if squint is a sign of unfriendly feelings, if you look at it with anger, it means a hostile mentality; if you tell a lie and go into a guilty conscience, you will often avoid your eyes.