Interpreting Workplace Etiquette And Maintaining Good Image
There are unavoidable meetings and visits in the workplace.
In particular, some formal, senior level oriented, etiquette etiquette requirements will be particularly high, bad can smash the scene.
The following 14 meeting etiquette, help you hold live.
1. when you greet, you'd better call the surname.
Stepping into the door of the reception room, your first sentence may be: "Hello, nice to meet you."
But it's not as good as saying, "Hello, manager Li, I'm very glad to see you."
The latter is much more enthusiastic than the former.
2. if the other party doesn't invite you to sit down, you'd better stand.
After sitting down, you should not smoke. If the other person asks you to smoke, you should say, "thank you."
It is very inappropriate to get ash and match heads onto the floor.
3. don't rush to show your information, letters or gifts.
Only when you mention these things and have aroused interest, is the best time to show them.
When the other person asks you questions about the information you have, you should give detailed explanations or explanations.
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4. take the initiative to start talking and treasure meeting time.
Although the other person has already known some of your situation and purpose of visiting, you still need to take the initiative to speak.
You can emphasize and explain some problems again.
It is also a need for politeness, and it also reflects a person's mental outlook.
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5. keep corresponding.
Enthusiasm
。
In conversation, if you don't have enough enthusiasm for a certain question, the other party will lose interest in talking about it immediately.
6. when anger is hard to suppress, anger can make you lose understanding of others and control your own objectivity.
scale
。
It will not only help solve the problem, but it will make things worse.
7. learn to listen.
Art
。
There are two requirements for listening. First, let's leave time for each other to speak. Secondly, listen to the "listen to the voice".
If the other person speaks first, you must not interrupt.
We should be prepared to facilitate the response of each other at the right time and encourage the other side to continue.
At the end of the meeting, don't forget to take away your hat, gloves, briefcase and so on.
Farewell speech should be concise and restrained, and refrain from introducing new topics when going out, for there is no reason to think that farewell is the climax of the meeting.
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People who are afraid of rejection are mostly worried about the feelings that hurt their colleagues, or they think that the other person asks for their help and thinks they are capable.
How do you refuse the other person and not hurt your feelings?
If you want to know which part of the request you want to reject, and prepare it in advance, you can clearly convey that "I can not help you with this part, but if you change it into......"
I can help you.
Finally, it is conceived of the situation that may happen after the message is pmitted.
When a colleague asks for help, consciously accepting or refusing, there is no room for change, which is one of the reasons that people can not refuse.
In fact, as long as the request to refuse others as a negotiation with the other side, it is more able to break the psychological barriers, it is not so difficult to speak.
Assuming that the request of the other party is totally 100%, the total rejection is 0%, then try to propose 90%, 70% or 50% solutions to the other party.
You can make an assessment from the content, time limit and quantity. For example, 90% is acceptable if the term is extended for 3 days. 70% acceptance is "unable to serve as a project manager, but participation in the project is OK".
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