How To Reduce Workplace Conflict?

In the TV series "stepmother", when the young stepmother saw the child trying to embarrass her and mischievous, she was very angry and broke the glass.

But she immediately realized the consequences of further conflict. When she thought of her mother's responsibility and rational reason, she suddenly dispel her anger, sweep away the glass residue and apologize to her child and reconcile the relationship.

In daily work and life, there is a conflict between colleagues and subordinates. If they do not control themselves, conflicts will intensify and affect their work and hurt their feelings.

Therefore, it is very beneficial for netizens to master some skills of self anger, which can reduce workplace conflicts.

Here, Xiaobian gives you three ways.

Parkinson, a famous British statesman and historian, and a famous British management scientist, "in the book of knowing others and good deeds", said: "if it happened"

Remember to avoid your mouth.

First listen to others, let others finish, try to be modest, sincere and reasonable.

It's hard to win people's hearts by quarrels. The immediate solution is to give each other heart. "

The characteristic of anger is pient. After the "Qi tou", the contradiction is easier to solve.

When others

If you can't agree with others, and sometimes you find it difficult to convince each other, you can make the other side aware of the opinion of the listener.

In this way, it not only suppressed its own "gas head", but also helped to weaken and avoid the "gas head" of the other side.

Professor Aulhelm Juris, an American business psychologist, has put forward the three rule of calmness: "first, lower the voice, then slow down, and finally straighten the chest."

Slowing down the voice and slowing down can relieve emotional impulses, while chest straightened forward will weaken the impulsive tense atmosphere, because people with emotional agitation and intense tone tend to lean on their chest. When the body leans forward, they will make their faces close to each other. This kind of speech posture can create tension for the earth.

Carnegie Mehlen, a business professor at the University of California, met a programmer and his boss in a computer company in California. He had a dispute over the value of a software. Kelly suggested that they argue with each other in their positions. After five minutes, the two sides realized how ridiculous their performance was. Everyone laughed and quickly found the solution.

Psychological factors play an important role in the process of communication between people. People think they are right, and the other party must accept their own opinions.

If the two sides can exchange roles in the exchange of opinions and think in their own places, they will avoid the two sides being angry.