E-Mail Etiquette Needs Attention.

With the popularization and application of Internet and e-mail in the business field, e-mail etiquette has become part of business etiquette and has an increasingly significant impact on the success or failure of customer relationship.

How to write a business e-mail? Marjorie Brody, President of Brody Communications Ltd., put forward the following suggestions in her article:

1) pay attention to the wording: you may think your email is easy to understand, but sometimes you are misunderstood.

Simple and simple mail can save you time by phone, fax and clarify the meaning of mail.

2) don't "annoy" the recipient: if you use hostile words or critical tone (called "flame" in e-mail etiquette), you will "stir" the other side and cause a bad situation.

Not everyone's "cutting" tool. If there is any problem, solve it with the other person face to face.

3) advance notice

Try to get permission from the other person before sending e-mail, or at least let him know that there is an email. Confirm that your mail is valuable to him.

No one likes junk mail.

The attitude of the recipient to the "piece" that is full of nonsense is usually deleted as spam.

4) don't send personal or secret mail: even if you choose "

"Many software and network services still have access to the backup information on the hard disk.

Before you send, think carefully about what happens if someone (like a boss) sees this letter.

Of course you do not want your boss to see your personal mail or to send confidential mail at risk of disclosing customer secrets.

5) be careful with accessories: the longer the attachment is, the longer the download time will take place, and the more space the recipient will have.

Some attachments may not be necessary. Maybe the recipient already has it.

Fax or mail those lengthy attachments.

6) be careful about using the copy function: you may copy your mail like a memorandum to other colleagues or clients.

Do not abuse the copy function, otherwise the recipient will delete it in the way of dealing with spam.

7) avoid using character graph interpretation (emoticon): you may be a network expert and release all kinds of technical terms and character diagrams, but don't assume that the addressee is as professional as you.

Related links:

E-mail, fax and mobile phones bring convenience to people, but also bring new problems in workplace etiquette.

Although you have the ability to find others at any time, it does not mean that you should do so.

In many companies nowadays, e-mail is full of jokes, junk mail and personal notes, but there are not much work related content.

Remember, e-mail is a kind of professional letter, and there is no serious content in professional letters.

Fax should include your contact information, date and page number.

Do not send a fax without permission. It will waste others' paper and occupy other people's lines.

Mobile phones may act as lifeguards for many people.

Unfortunately, if you use your cell phone, you probably don't have hr369.com in the office, or you may be driving, catching a flight or doing something else.

To be clear about this fact, people who are looking for you by mobile phone may not be interested in what you are doing.