How Do Leaders Praise Their Employees?

Adrian Gostic, the world's top incentive expert and Chester Elton, said in their bestselling book "the carrot principle, a more effective incentive than salary," that they have conducted a survey around the world.

But their survey also found that up to 74% of leaders did not know how to praise their employees.

In fact, praise needs.

In the process of commending the shop assistants, the store manager should choose the suitable way to achieve the desired effect.

 

1, don't criticize if you want to praise.

If you want to praise a shop assistant, don't have the flavor of criticism, nor do you say "but".

Praised and criticized, the other will only remember that "criticism" will not remember "praise" and will not achieve the purpose of "praise".

In fact, praise is a kind of "giving". Since it is given, it is necessary to be enthusiastic and reasonable, not to hesitate, to shrink from it. It seems that there is nothing to bear in doing so, or that the other person is "not deserved".

2, public praise, should be right things are not right.

Public praise must be divided into two parts.

Sometimes you praise a person, but you hit a lot.

Under such circumstances, the parties will not feel that it is a glorious thing to be praised, but praise has a negative effect.

Public praise should pay more attention to the value and behavior of the group, so as to enhance the ability and spirit of teamwork.

Therefore, we should pay attention to skills in public praise, praise people by praising things, and praise individuals by praising the team.

3, public praise of individuals, as well as in private.

It does not mean that public praise must be right and wrong. In fact, if a person's contribution and performance are very outstanding, public praise is also necessary. It aims at setting up a typical example, advocating a spirit and publicizing a value.

In this case, it is best to talk privately with the other person privately, or even make some foreshadowing in advance, form a consensus within a certain scope, and then make public praise.

This will make the other person feel that the manager is trusting in himself, increasing the "grand" and "pleasant surprise" of praise, and making the praise more colorful.

4, in private praise, we should be wrong with people.

If you think someone else's performance is outstanding, which makes you appreciate it, but it is not appropriate to do it openly, then you can do it privately.

It is easy to "isolate" your confidant and people around you, especially for your confidant or the people around you.

The private praise of more is to pass on a kind of approval and trust: you are excellent (because you do it, so you do it).

Therefore, private praise focuses on personal growth, and you can also make further expectations and goals for each other through this opportunity.

5, where is the commendation of the salesperson?

Get out of your store and compliment anytime and anywhere.

This is not the same as the public praise we mentioned above, which is more like "meeting hello".

Praise is more cordial, timely and specific, and more appealing.

Don't always put on airs and face. Wherever you work hard, a shop assistant will go wherever you like. Even a greeting is a great encouragement.

For example, patting the clerk's shoulder, giving some praise to the salesperson's encouraging behavior and performance, and also greeting the family and living conditions of their subordinates.

6, where is the heart of a shop assistant, where your praise flies?

The highest state of praise is to do whatever you want, not what you want to do, but to follow your heart with your heart and let the praise fly with the heart of the salesperson, so that the heart of the clerk can move for you.

Good praise must be able to talk about the other person's heart and know what the other person wants and needs.

For example, when a salesperson is a positive person, he can bring him to the boss to "praise her", which will further motivate her. When your shop assistant is away from home or rarely goes home, she will talk to her parents or family members, so that she can easily touch each other and work at ease.

7. Praise needs careful planning.

In fact, praise is not followed. You can make it public or private. You can praise the team and praise the individual.

This requires you to be good at different times and different needs for human reasons.

Once more, make your compliment more effective.

Everyone's personality, needs, culture and background are different, so we need to treat differently.

For example, when a salesperson is a thorn, you can first frustrate his spirit, and then look for an opportunity to praise him. When a salesperson is always not praised, he can consciously give him some opportunity to show and let him take the lead.

Moreover, different ways should be adopted according to the praises of "events" and "actions".

At the same time, praise can be combined with some "small gifts", such as a note, a bunch of flowers, even a movie ticket, a meal, etc.

In short, don't simplify your praise, and don't make it more complicated, but you must be more humane.

Pursuit of value and morality.