Negotiation Etiquette For Business Etiquette And Etiquette

Negotiation refers to organized, prepared formal negotiations between different countries, regions, industries, units and departments for their own interests, and always persists or adjusts their goals repeatedly so as to finally achieve the whole process of a certain agreement.

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It is called business negotiation.

In administrative activities, it is called talks, such as the six party talks between China, Korea, South Korea, Japan and Russia on the DPRK nuclear issue.

The effect of the best negotiation is to achieve a win-win goal on the basis of maximizing our interests.

Be fully prepared: gather information before negotiation, understand the actual situation of the other party and other related parties, so that you can know yourself and know the other, so as to occupy a favorable position in the negotiations.

Good at listening: the so-called "sage is good listener" can correctly understand the actual needs of the negotiation partners, and is related to the success or failure of the negotiations.

Listen carefully and receive widely information. If there is something unclear, you can ask the other party to repeat it, to see the real intention of the other side, to push the negotiation process, and to let the other party feel your respect for him.

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Even if the speaker is too long, do not interrupt or leave.

If you can't talk at once, you should be patient and prepare for the next negotiation.

Timely feedback: in some areas where both sides can reach a consensus, or some details that can be reasonably compromised, they can give feedback to each other in a timely manner.

Be careful: you must act cautiously in areas where there are major differences, no concessions or unauthorized aspects, so as to avoid a foregone conclusion.

Leave some leeway: if there are some things that can not be quickly compromised, or in order to let the other party feel that this is our bottom line, we should leave some room for ourselves, or delay time to answer, or inform the other party that we have not been granted such permission. We must ask our superiors for the benefit of negotiation.

Observing and observing: by observing the facial expression of the other side, we can understand the true situation under the iceberg.

Pay attention to details: find pointcuts in details, or seek common ground while reserving differences so as to achieve the final outcome of negotiations.

Open question: let the other party provide the most relevant information and opinions on the basis of no fixed answer.

"What do you think of it?" "what is your company's view?"

Closed question: let the other party choose in the range of the existing answer, such as "what do you think of this condition?"

Receptionist application - determine reception level - Contact reception unit - arrange reception personnel ---- Airport (station) pick up car - arrange accommodation - ---- marketing center visit - leader interview - Catering arrangement - propose and collect cooperation matters - handle and confirm cooperation matters - Leadership talks - Airport (station) send car - telephone return visit

1, reception application: business, a field staff in the understanding of customers will soon visit to inform the government office, request for customer reception arrangements, such as travel outside should be timely telephone notification, and the implementation of customer contact, the number of people traveling, whether to use the car to the airport or fire station pick up;

2, determine the reception level: reception according to the level of visitors, can be arranged according to the following standards reception

(1) general staff level: suitable personnel: dealers, business inspectors, technicians, home decoration company designers, manufacturers middle managers, general intention dealers.

A: according to the requirements of the other party, the company does not pay the accommodation fee.

B: Food Standard: lunch is simple, consumption is controlled below 300 yuan, and dinner consumption is controlled below 400 yuan.

C: Reception escorts: the company's grass-roots salesperson, a regional manager;

D: receptionist: four-wheel drive or taxi.

E: the above standard is based on two customers, such as more than two customers, then the restaurant plus 50 yuan / person standard calculation.

(2) senior personnel level: suitable for personnel: engineering procurement, terminal consumption enterprise leaders, cooperative distributors, senior management of manufacturers, responsible persons of export companies, etc.

A: according to the requirements of the other party, the company does not pay the accommodation fee.

B: Food Standard: lunch is simple, consumption is controlled below 500 yuan, and dinner consumption is controlled below 500 yuan.

C: receptionist: a regional manager, a supervisor.

D: receptionist: four-wheel drive or business car or taxi.

E:

For such officers, the senior cadres of the company can arrange for one or two home reception and reception personnel to increase their feelings.

F: other reception items: the company arranges to take customers to visit the main scenic spots or to entertain at night. The cost is controlled below 700 yuan, and when necessary, souvenirs can be presented to customers when they are away.

(depending on the cooperation between the two parties)

G: the above standard is based on two customers, such as more than two customers, then the restaurant plus 100 yuan / person standard calculation; entertainment plus 200 yuan / person standard calculation;

(3) special level personnel: suitable for staff: leading distributors (including domestic sales and export), main government officials, local industry related departments, factory leaders, special invited leaders and other special personnel.

A: Accommodation standard is above four star hotels, the price control is 400-700 yuan / room, the company bears the whole cost.

B: Food Standard: lunch is simple, consumption control is below 1000 yuan, and dinner consumption is controlled below 1000 yuan.

C: receptionist: a regional manager, a supervisor, a general manager of marketing, and a shareholder.

D: Reception vehicle: business car or hire advanced vehicle.

F: other reception items: the company arranges to take customers to visit the main scenic spots or to entertain at night. The cost is controlled below 1200 yuan, and when necessary, souvenirs can be presented to customers when they are away.

(depending on the cooperation between the two parties)

G: the above standard is based on two customers, such as more than two customers, plus 100 yuan / person standard calculation; entertainment plus 250 yuan / person standard calculation.

For more information, please pay attention to the world clothing shoes and hats and Internet cafes.