Fashion Guide Teaches You How To Deal With Different Types Of Customers.
Nagging type Customer Coping skills:
Compared with silent customers, you have to be led by yourself to ask questions, and to find topics, you will feel like chattering and chattering guests. If you really think so, you have to be careful. To meet this type of guest, you have at least three crises.
1, give him the right to speak, and probably never get him back to the topic of your promotion.
2, he can not easily find a willing to listen to his object, where willing to give up easily, and this way, your precious time wasted in vain.
3, for salesmen, wasting time is a waste of money.
Why do nagging guests always talk too much?
1, he is naturally talkative and able to speak good manners.
2, the loneliness is too long. The people around him know his habits very well. They may have long ago fled. Only you have a big head, so you have met him.
3, armed with endless chatter, interrupting your sales so that you can't succeed.
Talkative customers always fail to understand the value of salesmen's time. Even they feel that if I want to earn my money, I should spend more time chatting. But you can not be such a self conscious person as a salesman. Talkative guests are usually more likely to take self view as the core, to criticize or comment, or just to be the standard parents in the East.
Since the other side is a perfect egoist, you might as well give him a chance to give him a conclusion in his speech. The way to ask is to be avoided. Otherwise, your interrogation may cause him to be eloquent. Next, you try to import your speech (42) in a thousand pounds. Marketing goods Is it not better to let him talk about products related to him when he wants to speak? When he expresses his opinion, if he can grasp the opportunity and attack in time, it will be a bit of a success. To be especially careful, this type of customer is best at converting topics. You should not let the other side slip away from the theme.
Two, the coping skills of proud customers:
Proud customers are really annoying. They like it. praise sb's own wards 。 It's like putting others under their feet. They always feel superior to others and look very self respecting, as if no one else can match him. A little achievement has been a long way to go. It's very hard for everyone to praise him. Such a guest is unbearable.
However, as a salesman, we must not forget (every customer is a cute) marketing code, or temporarily put away the subjective and good taste of evil, and sincerely open the door of this proud heart! Proud guests can hardly seem to be able to convince you of his obedience, because they always have a unique set of views and are proud of it, but in fact, this type of guest still has his personality weakness. For example, if he loves to be held up, you can take him to heaven! As long as he is happy, if you really agree with his social status, someone else can not surpass (Chong Gao) nature, he will quietly bend down to take care of your needs.
A proud person should be more respectful of his title. Moreover, try to find his tallest hat, his most caring, most proud and favorite job to honor him. Flattery has a bigger effect if you want to shoot the right place. Echoes the theory that is revealed in his speech. Forget yourself for a moment! Don't conflict with him. You should know that the most important thing is to argue with a proud guest. Only if he feels that you really admire him, once his pride is satisfied, is the beginning of your commodity life, and the possibility of spanaction will be improved. You may feel wronged!
So hide a self, just ask for an order. So humble, it seems to be just begging people, looking forward to other people's charity. Don't be so negative! Think about it in another way! You are giving alms to the egotism and the wretch. With a little gratify his poor, inferiority and arrogant heart, he can be very pleased with the dragon heart and sign the order immediately. As long as the spanaction is successful, it is the real purpose. Is it not a great joy in selling a life to conquer such a proud customer?
For more information, please pay attention to the world clothing shoes and hats and Internet cafes.
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