Dior's Down Jacket Has Been Damaged By Events.

< p style= "text-align: center" > img border= "0" alt= "align=" center "src=" /uploadimages/201302/05/2013020509241694183.jpg "/" < < > >
< p > Event Review: Nanjing residents bought 23 thousand yuan down jacket just to wear "customer service": improper wear method < /p >
< p > < strong > quality inspection department: < /strong > < /p >
< p > < strong > contact list is not a quality inspection report. It agrees with the three party mediation < /strong > < /p >.
< p > yesterday morning, the reporter accompanied Ms. Wei to the "a target=" _blank "href=" http://www.91se91.com/ "textile" /a "product quality supervision and Inspection Institute in Jiangsu, Guanghua East Street, Nanjing, and presented the damaged down jacket and the" commodity quality consulting service contact list "to director Liu Songtao of the Institute. < /p >
< p > director Liu explained that the contact list was issued by a staff member of the Xu family after inspection by the naked eye, but such a contact list is usually used as a basis for mediating the contradiction between shopping malls and consumers, and is essentially different from the authoritative quality inspection report authorized by the state. < /p >
< p > "as I said yesterday, this month's" a target= "_blank" href= "http://www.91se91.com/" > clothes < /a > can not be taken for quality inspection according to the state regulations. All the clothes checked here are unused new clothes. " Director Liu said, "if Ms. Wei fails to negotiate with the German customer service, he can call the person in charge after 2 p.m. and coordinate the three parties." After understanding the relevant provisions, Ms. Wei acknowledged the statement of Liu and agreed with the three parties to resolve them. < /p >
< p > after that, Wei called the phone call of customer service, but was told that they would not come to the quality inspection department in the afternoon. Miss Wei is very dissatisfied, "customer service Miss said, quality inspection departments do not have the right to coordinate, to coordinate, let us coordinate customer service." The idea of three party coordination has also been stranded due to the resolute opposition of the German side. < /p >
< p > < strong > Consumer Association: < /strong > /p >
< p > < strong > the reason why the mall can not accept the replacement is unreasonable. < /strong > < /p >
< p > yesterday at 3 p.m., the reporter contacted the Consumers Association of Nanjing, and the relevant staff were puzzled about the practice of the De Ji mall. In his view, whether the quality inspection department, or Consumers Association and the media, have the right to mediate this matter, if the customer service is so answer, then their service is really bad. < /p >
< p > Consumer Association staff said that the Nanjing Consumers Association often received complaints from people buying < a target= "_blank" href= "http://www.91se91.com/" > clothing < /a >. Their general way of treatment was to see the cause of the phenomenon. "Wewei's mood can be understood. A 23000 yuan down jacket has broken a lot of holes in the condition of normal wear and tear."
< p > < strong > citizens question: < /strong > /p >
< p > < strong > clothes will be made with "Chen Si", < /strong > < /p >.
< p > Mr. Xie called to reflect that after reading the newspaper, he went online to check it out. The interpretation of mulberry silk is still clearer on the Internet. It is said that mulberry silk clothes can not be washed with washing powder or soap, but Ms. Wei's clothes have never been washed after she bought them. < /p >
< p > Miss Kim said that there is a common saying in China that Chen is like a rotten grass. So it is possible that the down garment that is easily worn down may be worn out because of its old material. < /p >
< p > < strong > de Mart: < /strong > /p >
< p > < strong > if you "distort the report", be careful to complain about your < /strong > < /p >.
< p > yesterday afternoon around 4:30, the reporter first contacted the Korean customer service Miss Han, Miss Han did not want to answer the reporter's questions, but gave the reporter a call from manager Jiang. < /p >
< p > until 6 p.m., the reporter finally contacted manager Jiang, who was the Publicity Department of the Nanjing Xinjiekou's De Ji shopping center. He said with a very stiff attitude: "if the news you reported today is distorted, it will be trouble to be careful." < /p >
"P > facing reporters' questions about this incident, Chiang manager replied," I really am in charge of publicity, but I can accept your interview, or you can not accept your interview. " I asked Dior's customer service. They said that the clothes needed to repair them cost 600 to 1200 yuan. They didn't accept it. I think they had done their best. Besides, the German customer service said that the quality inspection report was written clearly, which was worn by the consumers themselves, which is not our problem. < /p >
"P," Chiang finally told reporters again: "if you continue to do such a" distorted report "tomorrow, be careful that I complain about you!" then he hung up the phone. < /p >