Full Time Diamond Seller Selling Tips

More than two years in Taobao.

Three months ago, I had been a part-time seller. I had no pressure from life. I had never actively pursued anything in the spirit of selling one. I came to the buyer to be enthusiastic.

Slowly, I saw the way out for Taobao. In April of this year, I finally resigned and became a full-time Taobao player.

(this process was opposed by the whole family and colleagues) in the first month when everyone was not optimistic, I sold 1800 yuan in just half a month, and sold less than 100 yuan per month in the first year.

And it's going up two.

I was also relieved by the surprise.

I felt that I had not chosen the wrong way, and my mother no longer objected to me. My former colleagues also laughed and encouraged me. I had more confidence in myself.

I did not only do it myself, but I also started to make friends with my friends around Taobao. I hope everyone can really understand Taobao's online trading platform.

In the past three months, I have summed up some small experiences for you. I hope that everyone will work hard together with us and strive for tomorrow's bright future.

The first is: honesty (to the buyer's safest feeling), good products, good words, generally speaking, do not be inferior, baby description must be truthful response to your product.

Online shopping can not really see and feel the nature of the goods, only through your description to understand the quality and performance of goods, so it must be described in line with the physical, regardless of whether your store is cheap or expensive, the most important first point is integrity, must be honest, if your shop was committed to "unconditional return", then customers are not satisfied with your acceptance, you should accept his return.

Don't blindly excuse yourself for escaping from this responsibility.

You should remember that the buyer is the best window for you to promote. They will recommend your friends if you use them. Your honest service will infect them. They will give you publicity.

Even the conversation between friends will reveal the integrity and sense of security of your shop.

Second: price (fair price more attractive to buyers' eyes) Taobao's current price war is very strong, for example, some sellers sell goods to 0.01 yuan, while postage is marked 20-50.

This is not very good. Taobao will not be allowed to do so. It will be punished for "scrambling for credit and deleting your products". So don't do this. There is no doubt that you should take your own stone.

Again, the same thing, you mark 0.01 cents, the postage is so high, do not take the buyer friend as a fool, this one will distinguish.

So we must have a reasonable price so that we can have our own living space.

Third: Service (Communication) is the most important. Every customer should be treated as a friend. If you buy or not, you can't ask people for no reason or ask a friend of the buyer for one hundred sentences. You won't reply. No matter what people are annoyed, they will not trust the seller.

If you are not in front of the computer, you can set Wangwang to reply automatically, saying that you are going to work for a while or come back, or leave behind what you want to say, so that your buyer will not misunderstand you.

Sincere communication can achieve good reputation and win win win situation is not better.

Fourth: after sales (to make buyers more comfortable), don't think that if you sell things, even if they are finished, buyers will come back and ask questions to answer in time.

If there are quality problems and replacement or return, do not swear or lose your temper. This is not a good thing for you. (yesterday, I saw a diamond seller who advertised me.

The three one has been drilled. I think it must be good. I went to see it. I have a habit to go shopping first to see the seller's evaluation, so that it is easier to understand the character of the goods and businessmen.

I don't know if I don't know, but I don't know if I can see that the seller's curse and dirty words are continuous. I really want to tell him that the buyer is not your enemy. It's your parents who are three.

There must have been no business lately. When people looked at his dirty words, he decided there was no good character.

The product is even more unreliable, so the evaluation can reflect a person's character and want to do the business. This is Guan Jianya. No one is willing to take money to get angry (including ourselves.) often see some high grade sellers, the credit is up, but look at the evaluation, many reactions are sold after the matter is ignored, and the Buyers ask questions no return, I have encountered such a situation, such a seller's after-sales service is really not flattered, anyway, I encounter such a seller, I will never go to the second again.

They will not let their friends buy their homes.

I bought tea on the Internet some time ago. The seller is very good.

When receiving the express package.

I opened it in front of the express. This is a must. I hope every buyer's friend will pay attention to it. If the courier company doesn't let you unpack before signing, then leave them a few minutes to check the goods face to face, and find out the problem and solve the problem in time. This is good for sellers and buyers.

After opening the bag, I found that the seller had delivered the wrong product.

I called the seller at that time.

He said he would check it for me immediately.

After less than two hours of communication and check, they confirmed that they had made a mistake, and they were very modest and very sincere.

And sent the wrong part of the goods to me, I was very moved, very good seller, brave to take the mistake.

But remind sellers not to have such a situation.

Be sure to check before shipment.

I checked four times for each package. Careful is the most important thing. Especially if the package is more, pay more attention to it. Don't make mistakes.

Sending a wrong product is a supplement. Sometimes, a buyer's friend will not have a good impression.

The service is better. (warm service makes the buyer more comfortable. Not buying can also make friends, many friends and many roads, that is, bring material wealth to us, and bring us spiritual wealth). Wang Wang has a lot of smile. (a lot of expressions are to friends who do not like to laugh) do not waste your half nerve. The secret:

Let's try to be sincere, warmhearted, careful and careful.

If you do these things, you will not be able to run your business.