Customers Buy Men'S Shoes Supermarket Invoice To Open Women'S Shoes?

In November 10th, Mr. Liu of the provincial capital bought two pairs of old men's leather shoes at the supermarket, a pair of 120 yuan, and the salesman of the day's supermarket gave him the invoice: Jin Mei brand ladies leather shoes, each pair of 60 yuan, the purchase quantity is 4 pairs. Yesterday, Mr. Liu reported to the 12315 complaint reporting center of the market.

　　 Consumers: the information on the invoice does not match.

Mr. Liu told reporters that in November 10th, he bought at the two floor of the junction of the mall and the Wangjiang Road intersection, and bought two pairs of leather shoes at the end of the year, 120 yuan for each pair, a total of 240 yuan.

Because Mr. Liu's eyes were not very good, when he got home, Mr. Liu wore the glasses to check the invoices. He found that the invoice was written on the ladies' leather shoes, the unit price was 60 yuan / double, the number was 4 pairs. Mr. Liu found that although the total price is the same, but he obviously bought men's shoes, and the invoice wrote women's shoes. What if the quality problems appeared after the shoes?

Mr. Liu immediately returned to the supermarket and asked the salesperson why he did not invoke the actual amount. The salesperson said the price of the shoe was 138 yuan / double, and Mr. Liu counter-offer to 120 yuan / double. Payment is now done by scanning the bar code on the package. After counter-offer, the price recorded with barcode is not correct, so the price of women's shoes can only be set for him.

At the request of Mr. Liu, the salesperson on the back of Mr. Liu's invoice marked "old man's head 120 / double, a total of 2 pairs, November 10th".

　　 Industry and Commerce: infringement of consumer rights

Because he was worried that his rights and interests would be infringed, Mr. Liu yesterday reflected the matter to the 12315 complaints center of the market. After receiving the response, the staff thought that three points of business infringed the interests of consumers.

First, the invoice as the main guarantee for future warranty, consumers buy men's shoes, invoices issued by women's shoes, quality problems, businesses can evade responsibility.

Second, according to the provisions of the three pack law, the price of shoes is less than 100 yuan, the warranty period is 2 months, and the price is more than 100 yuan, the guarantee period is 3 months. The practice of Sun Yat Hui reduced the warranty period of consumers.

Third, Mr. Liu bought shoes, certificates and anti-counterfeiting signs written on the "old man's head (East Asia)", the package is written in the "Jazz old man" in English, making the address is the new East Industrial Park. Industry and commerce departments believe that the name of the packaging does not conform to the name of the certificate and may be suspected of infringement.

In addition, the brand on the invoice issued by the supermarket to Mr. Liu is "Jinzu", and the actual commodity does not conform to the invoice, which also violates the rights of consumers.

Merchant: customer invoice is not original invoice.

Yesterday morning, the staff members of the 12315 complaints center and the Evergreen Industrial and Commercial Office of the market were investigated and dealt with the shoes at the intersection of the market and the Wangjiang Road.

For Mr. Liu's reflection, the staff of the supermarket told reporters that Mr. Liu's invoice was not an invoice for him to buy men's shoes, nor was it the original invoice issued by businessmen.

The staff of the industry and commerce department indicated that the invoice provided by Mr. Liu has specific time and has the invoice number. Whether it is the original invoice issued by the supermarket, whether it is Mr. Liu's purchase of men's shoes invoice, can be verified through the tax department.

At present, the staff of the industrial and commercial office have already withheld the leather shoes of the supermarket. The director of the Changqing industrial and commercial office told reporters that they will wait for the factory to get the relevant proof before deciding how to deal with the matter concretely.