320 Yuan To Buy Double Leather Shoes.
Telephone record -
In December 29th, Wang called the consumer complaints desk. She bought a cotton leather shoes for 320 yuan at the underground shopping mall red shoe store. At that time, the salesperson said that the lower part of the shoe was made of cowhide, the upper part was sheepskin, and a "leather" was written on the credit card.
After going home, a friend of Wang saw the leather shoes she bought and said that these shoes were not pure natural skin at all.
Ms. Wang went back to the mall to ask for evidence, but the salesmen insisted on what they had said before, and suggested that they could go to the municipal quality inspection department for testing.
For the sake of insurance, Ms. Wang asked salesmen to fill the credit card with the words "cow and sheep", but the salesperson said they could not write. This statement made Ms. Wang wonder if he bought 320 dollars of shoes that were not natural pure leather.
So they asked for a return, but they were rejected.
Connecting businesses --
Merchants refused to explain.
Treatment result ---
The relevant person in charge of the Municipal Bureau of industry and Commerce looked at the leather shoes that Ms. Wang bought, and found that the label on the shoe box was written on the back of the ox skin. It was not only that, but the merchants could not get the relevant quality inspection report. The leather shoes were sold as leather shoes, and the merchants were required to refund the total amount of 320 yuan to Ms. Wang.
City Commerce and Industry Bureau responsible person reminded consumers, when buying goods, we must seriously check whether the packaging is consistent with the physical, regular manufacturers shoes on the outer packaging box is very formal, if there are other labels or handwriting changes mark, shoes may be passive.
In addition, when consumers encounter the situation that merchants are required to conduct commodity inspection, they may first ask the sellers for quality inspection reports of the purchased commodities, such as the quality inspection report is still doubtful, and then the quality inspection is carried out.
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