National Model Fur Market Specification

National Model fur market specification

1 terms and definitions

The following terms and definitions apply to this standard.

1.1 (fur) trading market (leather) market

It has the unified management mode and system of fur industry, which can satisfy the space of the business area, subsidiary place and commodity marketing facilities needed by commodity exchanges of fur products.

1.2 business area businessarea

Customer access, lobby, sales unit area, commodity display area, product experience or training area, settlement area, customer rest area, public health area, business negotiation area, consumer consultation and complaint reception area etc.

1.3 the affiliated place additionalspace

Office area, public catering area, storage area, parking area, related facilities resettlement area and other related service areas related to the business activities of the trading market.

1.4 marketing facilities marketinginstallation

It is used for display and display of commodities, identification and guidance, paction reception, network equipment, lighting equipment, indoor air conditioning equipment, power equipment, receivables, settlement, measurement, service and other facilities related to the sale and operation of commodities.

1.5 settled in merchant shoppingunit

Shelves and shelves with relatively independent characteristics of goods and layout; counters, cabinets, compartments, compartments, etc.

In the above specific areas, the types or modes of commodity sales have relatively independent and unified rules of operation and management.

1.6 operator proprietor

The operator refers to the legal owner in the trading market or the authorized person authorized by the legal owner.

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1.7 business responsibility managementduty

Business responsibility refers to the responsibilities and obligations that the trading market should bear in accordance with the contract requirements during the period of operation and after the closure, as well as the direct or joint responsibilities and obligations to consumers.

1.8 complaints indict

It refers to the behavior of a consumer asking the operator to act in violation of the laws, regulations or shopping malls stipulated by the goods or services, and to request legal treatment of the results.

2 market qualification

2.1 a business license issued by the State Administration for Industry and commerce.

2.2 A tax number registered with the state tax department.

2.3 lawful acquisition of business premises (owned or leased) and relevant legal documents.

2.4 the operation site and business environment shall be checked and accepted by relevant administrative departments in accordance with relevant state laws and regulations and relevant regulations, and the corresponding acceptance documents shall be issued.

2.5 establish a complete accounting, statistics and financial system in accordance with relevant financial regulations of the state.

3 business responsibility requirements

3.1 an organization or a person who owns the qualification of business management in the trading market (hereinafter referred to as the operator) must be a lawful economic legal person, or a lawful authorized person, and has corresponding valid proof documents that can be engaged in the market operation.

3.2 the main qualification of the operator for the management of all the property involved in the trading activities of the trading market can be obtained by private ownership, leasing or other lawful means.

3.3 all goods and services are gradually provided with official trademark registration procedures, patent approval certificates, and procedures for the use of patent rights of relevant departments of the state.

3.4 operators shall bear corresponding responsibilities in accordance with the existing laws of the state.

4 requirements for business premises

4.1 the structure of a building is suitable for trading activities in the trading market, and the trading market has a specific name for legal use.

4.2 the geographical location and traffic conditions facilitate the aggregation and evacuation of the crowd. It is advisable to choose a better commercial atmosphere area.

4.3 the construction and ancillary facilities in the trading market conform to the relevant national laws, regulations and standards required for fire prevention, safety, sanitation, environmental protection, traffic management and urban planning.

4.4 commodities are classified according to categories, grades, site application functions and other factors.

5 operational site safety requirements

5.1 the business premises shall be designed and built according to the relevant laws, regulations and standards of the State concerning the building quality, facilities, environmental requirements, fire protection and hygiene, etc., and shall have relevant legal documents for acceptance and certification of relevant departments of the state.

5.2 strictly enforce the relevant contents of the PRC quality control method, equipped with professional commodity quality inspection organizations and personnel, and have strict and efficient management system for the quality assurance of incoming commodities, so as to ensure the safety of commodity consumption.

5.3, it can provide a safe trading environment for operators and purchasers to ensure the safety of funds and commodities.

5.4 the proportion of operating area and construction area accords with relevant national laws and regulations related to health, fire and safety.

5.5, a professional health maintenance team, to ensure that the commodity market air, venues and other health requirements.

5.6 operation and management activities have no pollution and no damage to the surrounding environment.

5.7 the permanent operation supervision agency within the market shall institutionalize regular supervision and management of market operation and business activities in accordance with regulations.

6. basic requirements for marketing facilities allocation

6.1 marketing facilities with uniform, applicable, beautiful and safe counters, shelves and compartments.

6.2, a power supply system that can meet the needs of the field and meet the safety requirements of the electric power, public security and fire departments.

6.3 have network, telephone and manual on-site business enquiries, shopping guide and other service facilities and conditions.

6.4 there are distinct types of guiding signs.

6.5 the marketing facilities conform to the social consumption habits, convenient for customers to purchase, facilitate the operators to operate, facilitate the use of facilities and improve the utilization rate of the business area, and beautify the shopping environment.

7 professional requirements

7.1 the market has a commodity consulting service center, with product quality testing technology, equipment and personnel, providing professional consultation and demonstration services to consumers.

7.2 all employees gradually passed the post qualification qualification examination.

7.3 setting up a product exhibition area or experience area can organize business activities and publicize and introduce the latest development trend of this professional product.

8 management requirements

8.1 establish a business management system in accordance with relevant national laws, regulations and market management systems.

8.2 establish a management team according to the relevant requirements of the state labor and employment system, and have the necessary staffing, relevant conditions and corresponding measures for the implementation of the management system.

8.3 according to the content of this specification 5.2, we have the ability to provide consulting services to the products and the products of the merchants who enter the business from the aspects of technical indicators, functions, quality, authenticity, old and new, and after-sales service terms provided by the suppliers, and make relevant judgements to ensure that the commodities sold are legitimate sources, and bear the first responsibility or corresponding joint liabilities.

8.4, a commodity consumption rights management institution is established, which can effectively receive and handle consumer disputes and determine effective complaints.

8.5 according to the management system and service standard, we should set up the corresponding work organization and personnel allocation, and check the implementation of the system and standards for a long time, and we can supervise and prompt the non-standard behaviors of the merchants or consumers at the first time.

8.6 a personnel management system formulated according to the relevant requirements of the state's labor employment system can protect the legitimate rights and interests of employees in the enterprise.

8.7 all publicity forms and advertising contents are consistent with the requirements of the advertising law of the People's Republic of China and the relevant regulations of the state and local governments.

8.8, there is a management system formulated according to the relevant laws of the state, and there is no unfair competition in the operation sites, so as to safeguard the honest pactions in the trading venues.

8.9 there are all archival materials for all tenants, suppliers and admission commodities.

The tenant can effectively supervise the behavior of the tenant and prevent it from damaging the interests of consumers or violating the relevant laws and regulations of the state.

8.10 there is a consumer advisory and complaint reception office. The receptionist can clearly answer the client's consultation on the requirements of the market management and management, and can answer directly to the customer how to deal with complaints or how to get the way of handling opinions, and to make accurate original records in accordance with the uniform format.

9 the good faith requirement of the merchants

9.1 the business operators must have legitimate business qualifications or legal persons and individuals who are legally authorized, and sign formal business contracts with the managers of the trading market.

9.2 entry merchants can independently assume responsibilities to the managers and consumers.

9.3 be able to comply with the requirements of market management.

9.4 the registered merchants have clear identities on the business stalls, and the production of the logo and the methods of presentation should be consistent with the unified requirements of the trading market.

9.5, it is able to provide clear, clear and unambiguous after-sales service liability clauses to consumers and implement the promise to consumers.

9.6 a unified paction certificate or record should be kept for all business activities, and its contents should include necessary information that can describe specific pactions.

9.7 consciously implement sales policy or service commitments, and actively and properly resolve consumer disputes with consumers.

The dispute should be resolved within 7 working days or a solution can be reached.

9.8 no valid record of prohibited products sold by illegal state laws and regulations, including records of business activities in other trading markets.

10 sales personnel requirements

10.1 the enterprise staff and the salesmen in the business premises can resist the sale of "three no" products, fake and shoddy products and illegal source products according to the market regulations or the relevant laws and regulations of the state, and assume corresponding direct liability or joint liability.

10.2 consciously observe the operation and management system, consciously abide by the code of conduct in public places, dress neatly, behave in a civilized way, treat customers with enthusiasm and politeness, and treat each other equally.

10.3 basically engaged in fur marketing.