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    Sales - Please Wipe Your Shoes Clean.

    2008/3/6 11:19:00 41941

    No Valentine's Valentine's day in February 14th, I went shopping alone, thinking about buying a pair of sports shoes and going to climb mountains tomorrow, so I took a bus to Guangzhou new market ruins.


    As soon as I got off the bus, I saw the X shop. Because of the function of advertising, I had a good impression of X step brand.


    I went to the store salesman and greeted me warmly. I asked what kind of sports shoes I liked and recommended the latest styles for me. The warm and thoughtful presentation of the salesgirl made me feel good about it and picked out a pair of shoes to try on.


    The salesman's service was better than I expected. I just took off my shoes on the seat, and the salesman put on my new shoe upper, and tied up the shoelace for me. This kind of service made me fully enjoy the feeling of a consumer as God.


    At this point, I was thinking, "let's not talk about the quality of the product, so we must rely on this service attitude for hundreds of dollars!"


    Inadvertently, I glanced at the saleslady's shoes and let me be one of them. The salesmen wore shoes that were almost the same as what I wanted to buy. They were also white. No! They should be called "yellow" or "black", because her shoes were dirty.


    At first, I thought I was wrong, so I looked at it once again. It was really dirty. I didn't wash it for a long time. I looked at other sales in the shop. All the above were white sports shoes, but no one's shoes were a little cleaner.


    I felt very uncomfortable when I felt it. I was wondering if I wore such shoes for a few days.


    The impulse to buy just started suddenly ran away.


    At that time, the direct feeling in my heart was like "eating in a big hotel, and suddenly found that the big cook was full of oily mud, a head of hair, a cigarette in his mouth, and a fly with a rusty shovel in the dish or a dish on the table."


    I got up and said to the salesgirl, "excuse me, I'll turn around again."

    Then I left the X store and walked into Jordan.

    To my disappointment, Jordan's service is not worse than that of X, but Jordan's salesman's shoes are no more clean than X's.


    I didn't give up my heart and turned into a number of sports shoes stores such as Pepsi and Anta, which turned out to be the same as Jordan's.


    Yes! Shoes are the freedom of every salesperson. They do not have the right to interfere once a year without washing. Perhaps the store manager also commends the staff for "learning from Lei Feng's good example". It is "new three years, old three years, sewing repairs and three years".


    But the salesperson of the above stores is the image spokesperson of the brand at the grass-roots level. The product on the feet is also the product of his company. The difficulty is to show the consumers that "wearing our shoes is so sloppy"?


    I began to think, Wang Zhong asked the teacher "details decide success or failure 2" has been published, and its book has been sought after by managers. Now, managers of various enterprises are opening up and closing their mouths to be "details decide success or failure".


    Salesperson, do not always wonder why a lot of time "cooked duck flying again"? Should reflect on what details of their own did not do well!

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