Civil Servants Etiquette Training Language Etiquette Norms

Conversation etiquette

Language is a special tool for human beings to express ideas, communicate feelings and communicate information.

In daily work and life, grass-roots civil servants need not only the ability to use certain language, but also the most important means of communication.

As the saying goes, "words are for the heart," and words are like men.

On weekdays, the grass roots civil servants must make more demands on them and abide by the rules.

The so-called "language etiquette" refers to some rules that the grass roots civil servants can not abide by in their spoken and written languages.

Specifically speaking, the norms of language etiquette are actually embodied in two interrelated aspects.

On the one hand, it has a standard for "what to say" and "what to write" for grass-roots civil servants, which is called "content beauty".

On the other hand, it also requires grass-roots civil servants to say "how to say" and "how to write". This is called "formal beauty".

In the use of language, grass-roots civil servants can not ignore their "content beauty", because without specific content, their specific contents are not reliable.

At the same time, the "formal beauty" should also be highly concerned, because content is embodied in form and form.

The form of language is completely ignored, and the beauty of content in words is impossible.

All in all, the grass roots civil servants should attach equal importance to the "beauty of content" and "formal beauty" of language.

Document etiquette

Official document is the abbreviation of official documents relative to private documents.

Official documents of administrative organs at all levels are written written materials used by civil servants at all levels in official activities.

Generalized documents also include charts, videos, recordings, physical evidence and other content to meet actual needs.

Official document is an important tool to convey and carry out the policies and guidelines of the party and the state, issue administrative rules and regulations, implement administrative measures, ask and answer questions, direct and deliberate work, and report situations, and exchange experiences.

Official documents are characterized by serious politics, normative programming, absolute authority, direct practicability and clear instrumentality.

According to the "state administration organ's official document processing method", which was promulgated by the general office of the State Council in November 21, 1993, China's current administrative documents are divided into 12 categories and 13 categories.

The order is applicable to promulgate important administrative rules and regulations in accordance with relevant laws and regulations, adopt major compulsory administrative measures, reward and punish relevant personnel, and revoke decisions made by subordinate organs.

The bill applies to people's governments at all levels to submit their deliberations to the Standing Committee of the people's Congress at the same level or by the Standing Committee of the people's Congress according to legal procedures.

The decision applies to arrangements for major activities or events.

The instructions are applicable to arranging work for lower level organs and clarifying the guiding principles of work activities.

Notices and notices shall be used for announcements of statutory matters or other important matters both at home and abroad.

notice

It is applicable to the issuance of administrative regulations and regulations, the pfer of official documents to subordinate organs, the pfer of documents issued by higher authorities or non subordinate organs, and the pfer of cadres required by the lower level organs and relevant units to be known or jointly implemented.

The bulletin applies to recognition of advanced, critical errors and important situations.

The report is applicable to report to the higher authorities, reflect the situation, put forward opinions or suggestions, and reply to the inquiry of the higher authorities.

The request is applicable to the higher authorities for instructions and approval.

The reply is applicable to the requesting instructions of the lower level organs.

The letter is suitable for the negotiation of work, inquiry and reply between unaffiliated institutions, and requests for approval from the competent authorities.

The minutes of the meeting are applied to convey the meeting and the spirit of the meeting.

Official documents of administrative organs at all levels play an extremely important role in public affairs.

First, official documents have the functions of laws and regulations.

Some documents belong to regulatory documents, and some documents are concretion of laws and regulations.

They have mandatory binding and normative functions on the involved objects, and are the yardstick for actions of individuals and units.

Second, the official document has the function of leadership and guidance.

Through mutual official documents, the higher authorities can convey the leadership intention, and the subordinate organs can follow the implementation and implementation of the leadership intention.

Third, official documents have the function of education and publicity.

State administrative organs can carry out top-down propaganda through official documents, so as to achieve the functions of education, inspiration, mobilization, dispel doubts, dispel doubts and explain.

Fourth, official documents have the function of linking and knowing.

Through mutual administrative documents, administrative organs at all levels can communicate with each other, communicate information, understand the situation and grasp the facts, so as to improve their efficiency and leadership level.

Fifth, official documents have the basis and the function of proof.

Official document is the record of carrying out official activities, and it is also the written evidence for the connection and development of the unit. It plays an acknowledged role.

It is precisely because official documents play such an important role in national administration that it is a basic duty of grass roots civil servants to comply with document etiquette.

Document etiquette, that is, the basic civil servants should abide by the norms and practices when compacting and handling official documents.

The basis of official document etiquette is the "state administration organ's official document processing method" which was promulgated by the general office of the State Council.

This section will elaborate on document etiquette from three aspects: the compilation of official documents, the handling of official documents and the handling of official documents.