3700 Yuan Armani Casual Shoes Wear Skin &Nbsp In Half A Month; Businessmen Call Non Quality Problems.
In the early January, Mr. Wang bought a pair of Armani casual shoes at a store in the city, with a current price of 3700 yuan.
After wearing for half a month, he accidentally noticed that the surface of shoes had been peeling off.
Immediately, he carried his shoes.
Exclusive shop
Asking for replacement.
The staff of the shop did not accept the request for replacement, and Mr. Wang complained to the business department.
On the same day, the business people organized the two sides to mediate.
When mediation, businessmen think that the appearance of Armani shoes is not necessarily a quality problem, but may be caused by improper use of the consumer, so they can only be repaired and not returned.
Consumers believe that the quality of shoes is a problem.
Because it is not clear whether there are quality problems in shoes, consumers are unwilling to spend money on sending shoes to authoritative departments for testing. Mediation has been deadlocked.
Finally, according to the relevant provisions of the Interim Measures for the "Three Guarantees" of footwear products in Zhejiang Province, the industry and Commerce staff believe that whether the shoes have any quality problems, the franchised stores should do a good job in after-sale service.
After mediation, the merchants offered to sell the shoes at a price of 10 percent off, except for free repair, and returned them to consumers for 370 yuan at a time.
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