Thousands Of Car Owners Defend Kumho &Nbsp; How Many Lives Can Be Recalled?

Editor's note: insisting on the media's hard pursuit and the efforts of consumers. Kumho The tyre finally opened the door of recall. However, although Kumho tires have reached a consensus with many modern vehicle manufacturers such as Beijing Hyundai and Dongfeng Yueda KIA, they will jointly launch free testing in some areas and emergency measures such as free replacement of tires with quality problems. But careful analysis, Kumho this time not only moves slowly, but also involves the scope and the vehicle type also very few, unclear, once again receives the batch lacks sincerity.
Beijing: thousands of car owners, lawyers in charge of Beijing, wrote that Kumho should constitute double compensation for fraud.

Yesterday (April 14th) afternoon, the Kumho tire rights lawyer formally sent a lawyer's letter to Kumho tire China company and Beijing modern and Shanghai GM two Kumho tire manufacturers. On the grounds of fraud, they asked the Kumho company to double the compensation for the consumers who bought the problem tires, and at the same time compensated the loss of personal and property caused by the tires, and asked the two automobile manufacturers to stop selling the cars assembled with Kumho tires, and to replace the tires free of charge for the consumers who had assembled the tire of tires.

　　 Rights protection Since the launch of the operation, more than 1000 consumers have expressed their willingness to protect their rights through lawyers, such as telephone, e-mail and Tencent QQ group. Most of them are Beijing modern and Shanghai general car owners.

According to the lawyer's statistics, as of the day before yesterday, in addition to more than 800 complaints from QQ group, there were 843 consumers who reflected the problem through e-mail and telephone, and 31 provinces and cities in Beijing, Shandong, Hebei, Guangdong, Jiangsu and Tianjin.

Among the more than 800 complaints consumers without QQ group, 247 consumers bought or used Beijing modern department cars, 235 consumers bought or used Shanghai General Motors, and Dongfeng, Changchun FAW, Baoding the Great Wall, Changan automobile (10.05,0.00,0.00%), Chery, BYD and other manufacturers of automotive products.

stay consumption Among the complaints, there were 274 cases of bulging, 98 cases of fetal rupture, 108 cases of gas leakage and 102 cases of cracking, accounting for 68.9% of the 4 complaints. In addition, there were 5 depressions, 6 Rubber shedding and 8 traffic accidents. Many consumers fail to state clearly the problem, or there is no abnormal occurrence, but worry about safety performance.

Shanghai: 15 day recall of Kumho tires, non recall batch conversion fee payment

The reporter came to Beijing's modern Dongchang special sales shop on Pujian road. Wu Jingbo, a sales manager, said that after the Kumho tires incident, the sales of the store had been affected, but the specific amount could not be disclosed.

Wu Jingbo said that the customers who came to see the car talked about the "color change" of Kumho tires, and they all raised the requirement of changing the tire. If Kumho tires are replaced with HANKOOK tires, buyers will not have to pay extra. If you change Michelin tires, a tire will pay an extra 2000 yuan difference. He has repeatedly stressed that if purchased, the car is definitely not using Kumho tires.

On the 15 day of this month, the owner can make an appointment to change the 34 tyres and detect them free of charge. For the released Kumho batches of batches of problems, the owners can go to the 4S shop for testing. There is no definite location yet, but the test and exchange are free. For tyres that do not belong to recall, they need to pay for 4S shop replacement.

Xiamen: Kumho tire recall is not refreshing enough, dealers have "backwater"

After nearly a month's waiting, Kumho tire, which was exposed to quality problems by CCTV 3. 15 evening party, has finally announced that it has recalled 7 batches and 30 million tire products from 2008 to 2011 in April 15th and October 15th. As soon as this news came out, Kumho tire owners in Xiamen began to inquire about the related matters four times. However, the reporter yesterday interviewed Kumho's tire Xiamen four designated recall points one by one, but found that there are many differences between the booking methods and service objects of the recall points, some even accept the brand car only.

Xu Zhaozong fire repair shop in Huli district is one of the four recall points designated by the Kumho tire in the Xiamen market. However, yesterday afternoon, the reporter told the company's contact telephone that he was unable to register his clients.

"We have received many phone calls from many users, but due to the fact that Kumho's appointment book has not been sent to us, it is not possible to register the customers." Mr. Xu Zhaozong, the owner of the fire repair shop, explained: "besides, if we come to thirty or forty cars a day, we can't finish it at all, so we suggest that users should contact them first. I specifically announced the cell phone number to ensure that no calls were missed.

Subsequently, the reporter also visited another Kumho tire Xiamen recall point - located in Siming District Qingpu Road, wing Lian Trading Company. The head of the company, Mr. Chen, said they did not accept direct booking. Users should first register with Kumho tire 400 service telephone, and then assign daily quota by Kumho tires to the store for testing or replacement. For customers who do not have a prior appointment, Mr. Chen said that due to limited manpower, he could not guarantee the number on the spot.

Because there are many differences between the reservation methods and the service objects of the recall points, the service providers suggest that the users confirm the phone before going to the test and replacement, so as not to get together and influence the service quality.

Kumho tire (China) has decided to recall some 30 tire products from 2008 to 2011 from April 15th. The company acknowledges that these products are overused in the production process. In April 12th, reporters from Kumho tires official website saw that the Taiyuan market recall and replacement of tire and free testing designated points have been announced. As soon as this news came out, the owners of Kumho tires in the "waiting for a statement" started to inquire about the related matters four times.

At 9 hours in April 12th, according to the information given by Kumho tires official website, the provincial city Mr. min Zhou found the only 782864 telephone reception announced by Kumho Taiyuan designated shop, Taiyuan Heng Shun Chi Trading Co., Ltd. After the call was made, Mr. Zhou eagerly asked, "where can I detect whether there is a problem with the tire?" Before he finished, the person who answered the phone said impatiently, "you have the wrong number. This is a personal home phone."

Observation: Kumho tire incident torture corporate conscience

After the exposure of Kumho tire rubber tire incident, what people often scolded is "no conscience." Who has no conscience is, of course, not only the chairman of Kumho, but also the upstream and downstream businessmen and ordinary employees of the entire product supply chain and sales chain, and even the administrative function department and its responsible person who has supervisory responsibility for the product. As a business entity, where is the bottom line of pursuing interests? How can people be considered conscience? People are also confused, and it is impossible to give accurate qualitative estimation.

In fact, almost all the experiences of Kumho tires have been experienced abroad. The accumulation of capital is always accompanied by various violations and immorality. However, people now regulate more. In retrospect, in recent years, various complaints caused by tire problems are not rare in China.

It is unrealistic to expect the blood of morality and morality in the blood vessels of enterprises and entrepreneurs wishfully. In a profit driven business environment, desire is inexhaustible. Only by giving up illusions, setting up a tough regulatory system or even withdrawing from the market can we shorten the process of irregularities.