Beijing Consumers Association Refers To ZARA Ignoring Consumer &Nbsp.

Because in the 3 Consumer Association comparative test, have been found out. clothing Yesterday, the Beijing Association for consumers for the first time was popular with young people. ZARA "SA La Commerce (Beijing) Co., Ltd. has publicly criticized that it ignores the rights and interests of domestic consumers, and will send a letter to ZARA headquarters in Spain to urge compliance with Chinese laws.

This is the first time the Beijing Association for consumers has gone abroad. brand Take measures to ignore domestic consumers' rights and interests. The consumer association has pointed out that since 2009, the consumer association has conducted 3 comparative tests on clothing products (including 2 down garments and 1 casual pants), and commissioned third party quality inspection institutions to conduct quality inspection according to the national standards. The 2 brands of down garments and 1 casual pants of the "ZARA" brand of the SA business (Beijing) Company were identified as substandard products. These cases were communicated to the company in accordance with the procedures, and the results were publicly disclosed to the public.

But today, "SA La Commerce (Beijing) company has no clear attitude towards the quality problems of products". It has not heard of public opinion supervision, and has never responded to the opinions of consumers associations and consumers. The city consumer association thinks that "this is a kind of disregard for the legitimate rights and interests of consumers protected by Chinese law".

In addition to public criticism, the city Consumer Association said it would send a letter to ZARA headquarters in Spain in the near future, hoping that it would urge SSA Commerce (Beijing) to abide by Chinese laws and regulations, respect the legitimate rights and interests of Chinese consumers, attach importance to product quality, and properly solve the losses caused by product quality problems to consumers as soon as possible.

Luo Gang, director of the consumer guidance department of the municipal Consumers Association, said yesterday that the 3 comparative tests of ZARA have been sent to the Beijing industry and Commerce Department. The business department has investigated and handled the case.

Luo Gang said, if ZARA company still does not respond to the negative attitude, the City Consumers Association will continue to send letters, and increase supervision and sampling efforts to the ZARA brand. It will also appeal to consumers to rationally treat such foreign brands.

Luo Gang reminded: if consumers buy ZARA products that are not up to standard, they can directly request the ZARA dealers to return the goods. If the other party refuses to return them, they can appeal or report to the industrial and commercial departments.