Shandong Linyi Consumers Association: Consumers Buy Fake Logo Clothing Double Compensation

clothes

The ingredients are viscose 23.7% and polyester 76.3%.

To this end, consumers came to Linyi, Shandong, Luozhuang Consumers Association for complaints, claims for double payment and appraisal fees.

After taking charge of the investigation, the supermarket manager denied that he said that the clothes contained 80% wool in the sale, and then said that the consumers were wrong in the identification of the ingredients.

Wool 80% polyester 20% adhesive ", meaning no wool, 80% polyester, 20% adhesive.

The Consumers Association of Luozhuang believes that the seller's statement is unconvincing, pointing out that its intention to mislead consumers is fraudulent.

By explaining the provisions of the nineteenth provisions of the law of the People's Republic of China on the protection of consumers' rights and interests and the forty-ninth provisions of the law of the People's Republic of China on the protection of consumers' rights and interests, it is recognized that it has constituted a reasonable request for fraudulent practices and consumers. It has agreed to compensate consumers twice the amount of 780 yuan and the appraisal fee is 120 yuan, so that the problem is satisfactorily resolved.

The Consumer Association of Luozhuang District reminds us that the nineteenth provision of the law of the People's Republic of China on the protection of consumers' rights and interests stipulates: "the operator shall provide consumers with real information about goods or services, and shall not make false and misleading publicity."

In this case, the clothing label is not standardized, and the fuzzy labeling of clothing components, which leads to misunderstanding of consumers, has constituted a fraud. Therefore, it should be based on the forty-ninth law of the People's Republic of China Consumer Protection Law: "if the operator provides goods or services with fraudulent acts, it should increase the compensation for the loss according to the requirements of consumers, and increase the amount of compensation for the price of goods purchased by consumers or double the cost of receiving services."

To compensate for it.

The case once again warned the producers and sellers of commodities that they must advertise and mark the commodities in accordance with the state regulations.

Any misleading or fooling behavior of consumers will pay a price.