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Some PHS Users Are Not Satisfied With The Compensation Scheme Or Prosecution.

2012/1/2 18:06:00 50

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According to the notice issued by the Ministry of industry and information services in 1 2009, PHS will finish clearing the network before the end of 2011. However, as of now, the Department concerned has not issued a notice of officially stopping PHS, and the delay in PHS delisting has become a reality. About ten million the persistence of users has hindered the pace of PHS's withdrawal from the market, and some customers are also starting to launch a collective because they are dissatisfied with the "delisting". litigation 。

The PHS delisting plan has not been completed as scheduled.

According to the requirements of the Ministry of industry and information, all 1900 - 1920MHz band including the PHS wireless access system will finish the work of clearing the frequency of the network before the end of 2011, so as to ensure that there is no harmful interference to the domestic 3G business system in the 1880 - 1900MHz band. That is to say, December 31, 2011 will be the final stage of PHS clearance. term 。

But from now on, the plan has to be postponed. The IT channel has learned from China Unicom's customer service staff that the company has not yet received notification of stopping PHS service, and PHS can still be used before it has been specifically informed, but the staff also reminds users to pay attention to relevant information, "because it is planned to inform these two days." Should Down. "

Tang Liuming, a spokesman for Beijing Unicom, said in an interview with the IT channel that Beijing district has not yet received notification of the return of the network.

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Some users are dissatisfied with compensation scheme or prosecution.

According to the latest statistics of the Ministry of industry and information, as of the end of November 2011, the PHS has not yet returned to the net. user There are 18 million 573 thousand households. This huge group has greatly delayed the progress of PHS's delisting.

In order to encourage PHS users to switch network, operators across the country have launched Discount Policy. For example, Beijing Unicom's policy of spanfer to the Internet announced in May 2011 includes: if PHS users choose 2G gift bags, they can get a 2G prepaid card free of charge, and before June 30, 2012, they can get a monthly payment. Free Admission Get 300 minutes local call time and 50 SMS. If the user chooses the 3G gift package, he can get a 3G card free of charge. If the user saves 100 yuan, he can get a 300 yuan telephone bill. In some provinces, PHS users can also receive 2G or 3G phones free of charge. There is no need to pre charge telephone calls, and no need to change numbers directly to the network. In terms of tariffs, you can enjoy the same premium as PHS.

However, the above preferential measures to promote PHS users Transfer network The effect is not very obvious. The operators' early propaganda is not in place, many users do not know about the spanfer network; some users expect to get more compensation at the last moment when they switch to the network; they are dissatisfied with the compensation scheme of the network exchange, want to continue to get low tariff service, hold the "beautiful number", want to get extra compensation, and use the small phone as a working phone for a long time, worrying about the work and so on. Reason Many users are reluctant to part with PHS.

Mr. Gao worked in an insurance company in Beijing. He told IT that his PHS had been used for a long time and had been used to contact customers and expand their business. It will cause great inconvenience. To his dissatisfaction, in recent months, with the approaching date of the PHS delisting date, its services are getting worse and worse. signal More and more weak, in many areas even no signal, you have to pay the cost of service, you say no, remove the base station, but the cost has not been removed. We have so many customers that we are very delaying. " Mr. Gao said.

The compensation scheme provided by Unicom can not satisfy Mr. Gao. "We have been to the business hall before, and they said that they could give us an ordinary or 2G 3G number. I said I was not satisfied, the staff said, then you wait and see if there is any change in policy.

Mr. Gao said he was communicating with some PHS users. Operator To stop PHS service and provide no satisfactory compensation scheme, they will initiate a class action lawsuit. "No worries, hundreds of people will be fine. Now we have more than 100 users. We are currently contacting and consulting several lawyers and have not decided who to use. "