It Is Known That The High-Tech Down Jacket Is Broken, And &Nbsp Is Not Repaired.

In recent years, people who love outdoor sports are more and more professional outdoor with wind proof, waterproof and breathable functions.

Ms. Zhou told reporters that her husband worked long hours outside the house. Last year, she spent nearly three thousand yuan on her teeth and bought a famous American brand outdoor down jacket for the word "T".

At that time, the salesperson told her that the brand was well word-of-mouth, and its down jacket was also its fist product, quite reliable.

Ms. Zhou likes this kind of clothes, which is not only fluffy and warm, but also has a special fabric, which has the function of windbreak and rain protection, and is also very wearable. Brand Company also has very good after-sale service.

This lets Ms. Zhou heart unceasingly, resolutely paid the money.

The clothes were comfortable to wear. Mrs. Zhou wore the winter.

But this year, the zipper is broken and can't be worn.

Mrs ZHOU went to the brand counter with her clothes. She hoped that the counter could help repair, but the waiter told her that the clothes had been worn for over a year, and that the manufacturers were no longer responsible for the warranty, and that the clothes were imported. If the repair needed to be sent to the original factory in the United States, it would not only take a long time, but also increase the postage and maintenance fees. "It's better to buy a new one".

Mrs. Zhou did not give up her clothes to replace the zippers with the tailor, but she ran away from the tailors' shop. They were all rejected by the tailors. The tailors said that the clothes were high-tech goods, and the zippers and down coats were integrated into one. They were not stitched up at all. They could not be changed, they had to be replaced, and they had to pay for them.

As a result, this nearly 3000 yuan high-tech down jacket, because of no maintenance, announced the "break vegetables".

The machine is made of glue, so manual work is hard to repair.

Ms. Zhou had no choice but to turn to this newspaper for help.

After several rounds, this newspaper helped Ms. Zhou to contact the Austria outdoor brand thenorthland, which is located in Nanjing, China. The company agreed to help repair clothes and charge the corresponding maintenance fees.

According to the relevant personages of the brand, generally speaking, outdoor clothing has a high demand for windproof and waterproofing. This means that clothes must be used in waterproof and breathable fabrics while the production should also minimize the existence of "holes". Therefore, the zipper purchased by Ms. Zhou is not stitched up with needlework, but is made of machine glue, zippers and clothes are tightly bonded. Once damaged, it is necessary to re press the glue. This step must be completed with corresponding machines, and the ordinary tailor shop can not be maintained.

It has been revealed that a good outdoor brand clothing will generally promise that if there is quality problem within three months, it can be covered by a package. If the leakage problem caused by non human factors can be wrapped for one year.

"Now there are many outdoor brands, many brands are outsourced clothing production to the factory. After the order is completed, the relationship between it and the factory is over. When you let it repair the clothes, it has no cooperation with the original factory, and the clothes are not made in the factory now. How can it be repaired for you? Even if you take it to the original factory, it is also very annoying. Every year the brand produces so many clothes, even if the same section, if not a batch of goods, it may also be produced by different factories.

The imported brand is even more troublesome. It works with the Chinese factory today, and works with Vietnam factory tomorrow to repair a garment. First, it will send the brand to the country and send it to the overseas foundry factory.

Therefore, when the warranty period is over, clothes can only be resigned to fate, and manufacturers are unwilling to take responsibility.

This person said that consumers do not need to be too superstitious brand, in fact, product quality is the most important.